Jimmy John's in Indianapolis

“I ordered sandwiches for a bunch of hungry welders, and this place absolutely delivered! Great atmosphere, incredible staff! They were quick , and efficient. They all deserve 5 stars! Keep up the great work. Best jimmy John’s I’ve ever been to.“

“We love this Jimmy john’s! My team and i do fundraising for charities around indianapolis and James and the crew is always extremely kind and supportive of our foundation. Not only are they consistently providing for their customers and keeping clean, they’ve also provided us a restroom for breaks, water when it was hot and a helping hand with our booth on many occasions. (even the rainy days) We’re always appreciative of you guys!“

“Me and my husband went to this location and Kieon and his staff were very helpful and friendly. They are very nice gentleman and the food was yummy. We got the #2 roast beef sub it was wonderful ?? Thank you for the great food and terrific service. We will be back soon. ???? “

“I tried the wraps, and they were awesome!!!!! I tried the chicken jalapeño ranch, and it was great. Now, one thing that bothers me is that they offer a garlic wrap instead of a standard tortilla, but when using a third party to order, like UberEats or DoorDash, you don't get offered the option. So you pay for delivery, a higher price for the food, AND have to tip the driver just to get a smaller selection. That's bothersome. I did discover you can order delivery directly from their website where the cost is significantly lower. I enjoy the subs they sell as well, but the tomatoes are really cold for some bizarre reason. Like very noticeably chilled. I don't know if they freeze them or what, but it throws me off and blows my high.“

“Great store! Everybody was friendly! Greeted us as we walked in. The cashier that took our order, I think her name was Mylee, was the sweetest thing ever! I have a lot of customizations and they made it perfectly. Everything was fresh. Store was clean. 10/10 reccomend and will be back!“

“Solid food place. Delivery made it expensive as it cost an additional $4 fee on top of tips. Hunter's club sandwich itself was great. I like that it was highly customizable and could add a lot of extras for free.

Dietary restrictions: Fully customizable menu and ingredients.“

“All of us enjoyed our sandwiches. My wife enjoyed the Salami Caprese Wrap, and my son loved the Jalapeño Chicken Ranch Wrap. I ate the Italian Night Club sandwich on the French Bread. It is a very flavorful and delicious sandwich. The staff was very helpful and friendly.

Parking: There is a small parking lot with a faue amount of spaces nearby and in front of Jimmy John's.“

“Hooray to Jimmy John’s for saving my beloved relationship. Thanks to your speedy sandwiches my healthcare wife ordered, I was able to save off the damages of my angry wife. Her anger subsided as she bit into one of your sandwiches and it saved my marriage. She was able to return to the hospital and save lives. Until the next time she skips breakfast, thank you Jimmy John’s.-my wife“

“Sam, Rj, and Shawn are all amazing. i had an issue with doordash and they were so kind to remake my food for free, they even gave us extra desserts for free, and engaged in friendly conversation! 10/10 experience i will definitely be coming back to this location.“

“The Chicken Caesar Wrap was great and the chips were fresh. No napkins were placed in the bag even though I requested them. Also, I ordered off the direct Jimmy John’s website for delivery. They outsourced to Uber and it was a little confusing. All in all food was good and I would recommend if you need something quick.“

“Friendly service with the classic JJ taste i can depend on but hardly anyone was there. Don't be fooled, it is open even though all of the window lights are missing or broken. I almost passed it up thinking the location had closed. Corporate needs to get some repairs and updates done so more customers know they are there.

Vegetarian options: One clearly marked vegetarian option but adding most veggies is free so you can jazz it up however you please.

Dietary restrictions: The 'Unwich' lettuce wrap and various tortilla wrap options can replace the bread on any sandwich they make to accommodate a low or no carb diet. Inform staff of relevant allergies and they will change gloves and utensils without hesitation.

Parking: Adjacent to the Castleton Square Mall. Even if the lot were full, a short walk from the vacant former Sears lot adds more parking than any customer could dream of.

Kid-friendliness: Little John and slim sandwiches are great for little hands and picky eaters.

Wheelchair accessibility: Convenient ramp and 2 handicapped parking spots by the front door.“

“I love this Jimmy Johns. The food is always good and fresh. Love the kickin ranch! My orders are also correct 99.9% of the time. A lot of people may not realize that is a huge accomplishment when running a customizable sandwich shop. Believe me, I ran one for 20 years!“

“I ordered 2 Italian clubs, 1 chocolate chip cookie, and 1 sprite. The order was delivered quickly but they forgot the cookie. So I called to tell them and within 10 minutes they delivered that single cookie right to my door! Excellent service and the sandwiches were delicious!“

“I understand that everyday isn’t perfect! But when you work in the food service industry, the word service should stand out. Far too many businesses in the industry have employees that have things going on outside of work that they carry behind the counter. Friendly, and enthusiastically ready to provide CUSTOMER SERVICE! We can’t all get it right every time but it takes nothing to smile and try!!“

“Great service from Jimmy John’s always! I love my beach club and it’s always perfect every time. The staff is super nice and helpful and FAST! They did not mess up at all. Their place is also really clean. I love always getting a perfect sandwich and the consistency. I am glad the rewards are worth it too. Definitely make a rewards account!“

“I was up north on an assignment during lunch time. I was headed to Skyline Chili but really had a hankering for a Jimmy John's sandwich but had no clue where one was when at a red light, on 86th st, I saw a Jimmy John's right next to me so I made a b-line for it. I sure wasn't sorry I did either. I got the JJ Gargantuan, I think it was called, I really don't remember for sure but it was huge. This sandwich was delicious and fed 3 adults with a little leftover. I wish there was a Jimmy John's closer to my home. The closest restaurant to my home is almost 4 1/2 miles away. Still close enough if I'm already out shopping but not close enough for delivery. Maybe one day there will be a location in the Christian Park/ Irvington area.“

“I placed an online catering order for 30 and when I went into the store i realized that I had placed it for the following week by.mistake. The lovely lady told me it's no problem at all and she would prepare the food for me. It was actually lunchtime and the store was Soo busy and the staff were Soo Soo helpful and wonderful. Special shout-out to everyone there . Thank you all sooo much ..the most exceptional customer service...“

“The quality of food is not quite as good as it used to be. They changed something over the last couple years. Overall still a great sandwich and consistency across different locations. My biggest complaint is you cannot change locations on your recent orders. I want the same thing but from a different store. Plus the app has no idea where you are. Why is it suggesting a store an hour from me when I am 2 minutes from a different store.“

“Should never have a negative review. Sometimes I order online and whoever bags the order will throw in a packet of mayonnaise or mustard, which I find endearing because it’s like they’re throwing a touch of their personality and preference onto my order. And nobody usually expresses themself in this world, considering the general political climate and overall tension.“

“I love the food here at Jimmy John’s but I had an issue on 1-13-25 when I ordered my food on their app and how’s having it delivered because they were out of the bread and had no delivery person so they texted that to me. I called the store and the girl said they canceled my order which I don’t understand why they wouldn’t discuss it with me first to see if unwanted different bread & to pick it up . I spent $23.98 on that sub and she said the money would be back on my debit card within the hour. Today is 1/16-25 and I still haven’t received my money. I talked to my bank and they told me it wasn’t on the banks end and it’s still pending. That was all the money I had for food that night so I didn’t eat anything .“

“The food is usually decent, but I wish you didn't have to tip before they deliver. I feel like when I order food, I shouldn't have to walk out to the delivery drivers car to get it, especially when I'm pre-tipping 30% and it cost me $17 for 1 sandwich after the tip and delivery fee...“

“I got the 2 new pickle sandwiches. They were amazing and well put together. My only complaint is that they no longer have the yummy Jimmy's seeded mustard. That is the worst mistake they could have made. It was and still is the best mustard ever. That hurt my heart. Ik that some of that Jimmy's mustard on those pickle sandwiches would of been amazing. Will i go back honestly idk cause i always got their sandwiches because of that mustard and i would add extra to my sandwiches now im kind of like whats the point. The sandwiches are ok but that mustard made them great. I gave the food a 2. They were good but i really had my mouth set on eating them with the mustard.“

“Our experience was very different from the reviews below. Both employees were wonderful and kind. Very professional. Service was fast and efficient. The food was delicious. I will be ordering food from this location again. The employees even quickly helped someone who arrived to pick up food. They double checked the order before the customer left to ensure all items were in there. The establishment was also clean and tidy. I didn't go into the bathroom but the place itself was clean. Please go eat at the restaurant yourself and don't be swayed by the negative reviews. I hope my review helps. Keep up the good work guys! ?“