Customers` Favorites
“We rented the building connected to the ice cream that they rent. with package 3for a birthday party for my twins and it was so amazing! Very easy to work with very clean! They came and checked on us made sure we had everything we needed. Was a wonderful experience highly recommend if your looking for a meeting room or a place to throw a birthday party. 🥳“
Customers` Favorites
“I wish I could reccomend but the drive through isn't accessible so long as the signage in the back flashes brightly. It's triggering to neurological disorders. Plus staff need to know if someone makes a reasonable accomidation request they should honor it. if someone asks if they may order at the window cause of x reason they should say pull forward like mcdonalds and other places do for accessibility. I will amend this rating if I see steps taken to make the drive through more accessible.“
Customers` Favorites
“I hope the Management Team reads this… I have been beyond impressed with the staff at the New Castle Culver’s. It is evident Management has taken a great deal of time training the staff to be customer friendly. When ordering staff guide you to choices. As many of us hesitate in making choices the response is “we want you to be happy and please take your time”. Food delivery is prompt. As we leave we always get a positive comment like “have a great day” or “ thank you for visiting us”. What is most impressive is these are often young adults who are learning customer service which is being reinforced obviously by the owners and Management Team. I might also add the environment is spotless. We don’t go to Culver’s often but when we do I leave smiling. BTW the grand babies LOVE the ice cream with the kids meals.“
Customers` Favorites
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“Really tasty ice cream with tons of interesting options. I got the banana split and it was super creamy and delicious. I will for sure be back.“