18 Best Fast Food Restaurants in Richmond

“My daughter picked up an order for us the other night. They forgot her gluten free sandwich. Which I understand because it was late and normally they are ON IT. But I did call to let them know, and since we don’t live close enough to go back, they took my info and the manager called me. She was so nice and are sending a coupon to replace it. It’s just nice to know that they really do care, unlike other establishments!“

“What a great meal with great service! We ordered toasted ravioli, fettuccine afredo, and a grand sampler as a take out order. The food was delicious, hot, and ready a few minutes earlier than promised. Mike even called to let us know it was ready. Whatever issues they may have had in the past have obviously been solved. We recommend having a meal here and already look forward to our next one!“

“I was with my client this afternoon for lunch and we had the most wonderful experience at this Arby's thanks to Tami! As an assistant manager she went above and beyond showing not only kindness but compassion as well. Thank you for being a true leader Tami!!!“

“While I appreciate the food available in this area, a drive-thru employee consistently demonstrates rudeness. He exhibits a lack of interpersonal skills and consistently hastens customers through the ordering process. He does not wear a name tag, so the only way to describe him is as a Caucasian male. He is tall, with a large stature and a mustache. He works night shift hours.“

“Hot Head Burritos- Richmond, Indiana catered our Teacher Appreciation lunch and I cannot thank them enough for the amazing results. Shawn and his staff were fantastic from start to finish. And the delicious food was a huge hit with our teachers and staff. Thanks again! Sincerely, NES PTO“

“The dining room and food was great. Jimmy was great to deal with. The assistant manager( not sure of his name, a colored man wearing a beanie hat) not very customer friendly. I have been there numerous times in the past few weeks and he was not polite at all. I believe Jimmy deserves recognition for going above and beyond his duties to make us have an enjoyable experience.“

“It's long Johns, not the best by any measure. But I still love it. A&W also, so amazing fries and dogs. It's not a 5 star restaurant, you know what your getting. But I love long Johns, and there aren't many left. It's like carnival food, if you like it you absolutely love it. 2 pieces of greasy fish, a piece of rubbery chicken and a few hush puppies and a literal handful of tarter sauce packets and I'm in heaven. We have to preserve the few remaining locations we still have. I can eat the pieces of batter skimmed off the friers like it's its own meal. Captain d's just doesn't hit the same spot.“

“First time visiting a Lees, chicken was great, coleslaw was good Mac and cheese was ok. Wedges were good, nicely seasoned, a little soft. Service could be friendlier.. we felt like an inconvenience to the staff. Food was ready very quick though!“

“The floats are awesome; the root beer is awesome. I swear it's better from here than the bottle. There was a family of geese in the drive thru and they were considerate that we knew they were there. It was quick and the prices are decent. Two of my friend liked the burgers one of my friends did not like his burger. Food was quick.“

“Arby's has great food!!! I love their Service. Dillon at the Drive Thru Window is super sweet. He always wears a mask and is super sweet and Friendly.“

“Received less then 20 frys for a medium order, really? Thanks East side.“

“I had a great experience. The staff was very friendly.“

“I went in wanting the maple biscuits and they were out and the guy i wish I knew if manager or not but either way he and crew was great he just order the last of the biscuits and gave it to me for free. Very thankful. Thank you for you're desire to work and actually care. Have a great day I will... (it's the little things.)“

“Love Jimmy John's and I'm so happy they are finally open. I ordered on line and picked it up. Easy and fast.“

“Everytime I travel back to my Home town of Richmond Indiana I have to stop by the DQ on South 9th, this past August was no exception. I was battling a terrible Sinus Infection but still have to grab a Wimpy at the DQ. It was still delicious as usual, I wish I could have eaten more than one, but the Sinus Infection was playing havic on my appetite.“

“wife and i ordered two 3 piece strip meals with sides as usual through the drive thru, only car there. quick to take order, quick at window, quick to get food, got home ended up with one 3 piece meal and one 2 piece meal. not that big of a deal considering the overall service and they r usually (especially at this location) spot on. biscuits, mashed taters n gravy green beans & the strips were good otherwise.“

“We just had the best pizza we’ve had in years delivered to us!! Everything was so fresh. It was amazing! Thanks guys, you will definitely be our go to place for pizza for now on!“

“I love the dogrito’s and the ice cream is the best around. I come here often and the employees are fast, accurate, and kind. You don’t get good customer service in Richmond much. You ask for what you asked for at the initial greet and people just get hateful offended and look at you as if they wanna fight. No thanx I’ll just go get my ice cream from the kind folks at this DQ“