Jimmy John's
$ • Sandwich Shops, Fast FoodAbout Jimmy John's
Customers' Favorites
Vito
Jimmy John's Reviews
143 ratings
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Horribly slow every time and the manager on duty was rude. Waited for food only to be told they were out of things. Asked for a refund and the manager acted like it was an inconvenience. Done with this location.
A manager named Quin helped me order the right food! The food was great GIVE THAT GIRL A RAISE!
They never answer the phone. Our company places large orders all the time but this is going to end of this issue is not taken care of
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
Jimmy John's, a popular sandwich shop, has garnered mixed reviews from customers. Some praise the restaurant for its fresh bread, quick service, and clean environment, describing it as a great option for a satisfying meal. However, others have had negative experiences, such as being turned away shortly before closing time without warning and encountering issues with food preparation.
Recent feedback highlights the need for improvement in order management, as customers suggest using names for orders instead of reading off sandwich labels, which can lead to confusion. There are also mentions of service challenges, with some employees needing more training to ensure orders are accurate. Despite these concerns, many customers consistently find the sandwiches to be great, even if modifications like removing tomatoes are necessary.
One loyal customer emphasizes their appreciation for the hardworking employees, particularly a gentleman who has recently joined the team in Shelbyville, Indiana. His dedication in taking orders, making food, and keeping the area clean stands out among the younger staff. This customer recognizes the dedication of the staff and wishes they could receive better compensation for their efforts.
Overall, Jimmy John's seems to offer a convenient and tasty dining option, but the customer experience can vary, with some noting room for improvement in communication and consistency.