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“When I went here the general manager was going around with one code asking all the employees to log on and fill out so that their store rating went up . I suppose that's industry-standard but at the same time that doesn't provide any accurate data or information. Other than that milkshake was fire Burger was fire typical McDonald's . #Winning“
“Consistently accurate and friendly drive-thru service…which is really what they’re going for at McDonald’s, right?
Also, my daughter has a habit of asking the staff what their name is and saying my name is….and it’s nice to meet you…from the back seat whenever there is a drive through service involved (this includes car washes where there is an attendant, and coffee runs..). She has gotten very friendly responses at this McDonalds over the past few years. I really appreciate that reciprocation and personal touch to service.“
“Bathroom needs a little bit of cleaning
Vegetarian options: A few options
Dietary restrictions: A few options
Parking: Great parking
Kid-friendliness: Great toys
Wheelchair accessibility: Easy in and easy out of store“
“The management team did a good job while noticeably short-staffed and actively training new employees.
My food was excellent, despite my having to wait more than half an hour from when I placed my order at the kiosk: filet-o-fish, medium French fries with no salt 🍟, side of HotMustard sauce, unsweetened iced tea, small M&M McFlurry 🍦.
Only 3 customers ahead of me in line: one elderly lady and two young women whose order also seemed to have disappeared ...
Another family was already eating when I arrived.
A young gentleman brought an order that looked suspiciously like mine to the family seated at the center table. They gladly accepted the additional meal.
Once I had waited 30 minutes and six more customers had come and gone, I asked the manager if he knew what had happened to my meal. He told me that he remembered my exact order and that he thought it might have been given to the wrong customers.
Fortunately, the manager made it a priority to re-make my order and it was ready almost immediately. The food was perfectly fresh, and the dining room was reasonably clean.
Both of the managers reminded the young man to double-check that each order is correctly delivered to the customer who paid for it. It seemed like it was an honest mistake.
Overall, I was impressed that the managers were kind to their employees while making sure that they took good care of their customers. I thanked them and returned my table sign. I'll be back.“
“The best McDonald’s you’ll ever find in the USA!! Located in beautiful South Bend, Indiana, this McDonald’s was my first stop after flying into South Bend International AirPort after a long flight from Florida. As a hungry traveler I could not wait to sit down for a fresh hot meal. This location was an exceptional invite into South Bend. My food was hot, fresh and cooked to perfection! The employees were so nice and welcoming, I really wish my coworkers were like them. I was blessed with the presence of some locals from the neighboring property and after a short conversation with them I totally understood why South Bend is such an amazing city! The culture in South Bend is unlike any other place I’ve been and I have travelled a lot! I can’t wait to see what other marvelous places I’ll find during my stay in South Bend!“
“the best service i have ever had food was fresh and hot speedy and i got my sauce and napkins and a straw .. i couldnt believe it ..
the McDonald's in my town never gets it right let alone speedy....if i could give this location 10 stars i would ❤️
came to this town on buisness..“
“Usually fast and friendly service.I usually request no salt on my fries and they happily do it for me every single time.I also have two service dogs and they always give the dogs a large class of ice.One thing I do miss is the biscuits and gravy. I couldn't be happier they brought back the steak, egg, and cheese bagel. My bagel is unique to me.Steak, bagel no onions, no folded egg, sub round egg.Fries are always fresh out the grease no salt.Thank you 933 for the awesomeness that is you.“
“staff is always helpful. custodian/ employees keep the place immaculate.. Very welcoming staff. They greet you when you enter and check on you in the lobby to see if you need anything and always ask if your enjoying your meal. They give it a family restaurant feeling instead of a fast food spot. I would highly recommend this location to anyone.“
“As far as McDonald's go, this is a good one. I seldom get a wrong order. The morning crew rocks.
Parking: Easy lot to get in and out of.
Wheelchair accessibility: Plenty of handicapped parking. I. Handicapped and have never had a problem here.“