McDonald's in Kalamazoo

“Ordered through the drive through and the women barely knew what was going on. then we get to the window to pay and completely my fault i accidentally used the wrong card on apple pay, the woman at the window still asked if we wanted a receipt i said no. We get to the second window i noticed i needed to pay so i hand the employee the right card on the phone and the manager came yelling at me and my bf after the situation was talen care of. food was decent but they forgot our nuggets.“

“The food came out very quickly and felt very fresh---not soggy like some McDonald's make it. The fries were a little too salty for my taste, but that's just preference. The servers were very kind and seemed genuinely happy to help you.“

“By far the BEST McDonald's in all of Kalamazoo and I'm not the only person who has said this. Food, highest quality of service, and friendliness are consistent daily. I use the McDonald's app for iced coffee and Ashanti, Shy, & Gabby are amazing. They always make great iced coffee with just the right amount of coffee, syrup, & cream!!!“

“Staff were friendly, helpful, attentive to the counter. The menu is limited ( express restaurant ) orders were correct, my sandwich was fresh ( a little cold though ) fries were fresh and hot. The dining room was clean, well stocked with ketchup / salt. No drink station accessible to customers though. I have been to ALL the Mcdonalds in Kalamazoo / Portage, they all have poor service and substandard food ... this is our new McD, it's worth the extra drive.“

“Tried going to the drive through, and no lights were on the board on what to order. Set there for a while and got no response from inside. Thought the drive through order station was out of service. Drove up to window and had to either go through drive through at in the end of line or go inside.“

“Frequent this location, having a rough day and used my points for a ten piece nugget, got 11 and I just wanted to say it made my night and I appreciate the two girls working drive thru windows. I just wanted them to know. I know anyone is happy about one extra nugget but this still made me smile“

“This McDonald's location runs like a well-oiled machine! The staff does an excellent job keeping things smooth and efficient, even during busy times. Orders are prepared quickly, and the service is consistently friendly and professional.

The restaurant is clean, and everything operates seamlessly, making it a stress-free stop whether you're dining in or using the drive-thru. They truly stand out for their speed and reliability. Highly recommend this location for a quick, hassle-free experience!“

“This is the first McDonald's branch in MONTHS to get my whole order correct! Everything was well made and not thrown together, it was all warm, and I had excellent customer service at the drive through window. Whoever was at thedrive window 11/14 at 12:20, you deserve a shout out for being kind and efficient - hard skills to use simultaneously!“