“Best quarter pounder on this side of the Mississippi. I lived in Michigan all my life, before many a road trip, I would start my trip at this McDonald’s getting a double quarter pounder with cheese. I’ll be damned if it wasn’t the most incredible McDonald’s sandwich every. single. time. I don’t know what they’re doing in the kitchen back there, but they are doing an incredible job. Those people need raises, promotions, and maybe a shiny new car for their efforts. Thank you 28th street McDonald’s. Thank you.“
“The drive-through is very well run and did a great job on checking on the use of the McDonald's mobile app.The order-taker was fast and professional, and my order was handled without incident. I especially appreciated the window server being friendly and congenial.I was particularly pleased with the freshness of the sandwich bun served and the food temperature. I give them kudos on quality.The location is not in the best of areas, but their lot was clean and open, so it felt safer.“
“Went through the drive thru this morning, ordered 2 egg rounds, 2 sausage patties and a diet coke. The gal taking the order thought I said has browns, but I said egg rounds. They were frustrated with their own mistake, but apologized and got me my correct order. Thank you!“
“This McDonald’s is so outstanding it’s actually moved me. It’s tucked away in the heart of various communities and establishments, making it a hidden gem where the traffic never stops. Yet, I’ve noticed its ratings don’t quite match up, which feels really unfair to the joint. My family and I have dropped by countless times, during both the hectic rush hours and for laid-back family meals, and we’ve been consistently impressed. The service is stellar, and the food never misses. Those undeservedly low ratings? They seem like an injustice to the dedicated staff there. I encourage you to check it out, enjoy the vibes and the grub, and join me in boosting their ratings. Let’s shine a light on their hard work and tasty offerings.“
“The workers at the McDs on Plainfield Ave Grand Rapids are really just the nicest. The manager Tasha? I think, is really the sweetest person. Tash always remembers us and remembers my mom's absurd Mcafe order....The restrooms are clean and the orders are usually right. Sometimes my mom's Mcafe special order is wrong, but I can't blame them for that. She's old and crotchety and her order is irrationally specific. ????The kids area is obnoxiously loud when I'm there....(95% of that noise is emanating from my three kids who feel like they have to scream everything to each other in that migraine inducing echo chamber)Bring Advil.Kid-friendliness: Playland is fun for the kids.“
“The last couple of mornings I've came by this McDonald's on S. Division in Grand Rapids and a gentleman by the name of Thomas that works in the Drive-Thru has showed some of the best customer service skills I've came across in a while and I appreciate it....KEEP UP THE GOOD WORK “
“I only go here cause it's the only place open at 2:50 am. The food isn't so bad, but that's cause I order mine with extra cheese and no pickel, which I'm hoping means they make it fresh. The customer service isn't that great, but there getting ready to close, so I get it.“
“Went there at about midnight with a mobile order never got my frappe but next morning talk to manager and was able to get my mocha frappe with caramel drizzle and she made it just the way I like it she was so nice and polite I definitely give this manager of five stars thank you so “
“Great experience at this location every time. Fast and friendly service all day with dine-in and delivery. The line for drive thru could be 20 vehicles long and you will still end up with your order within about 5 minutes and it will be correct. Fries may not be as fresh as you would like but the order will be correct.“
“Good food, helpful staff, love the app with all the deals!If you aren't using the McDonald's app, you are wasting money you could be using on something else. They have great coupons every single day.If you don't have the app yet, hurry up and get it!I am very disappointed that you changed the dollar large fry to a medium. That was the best deal you had in my humble opinion!“
“Ended up here this morning when we couldn't get service at the Plainfield location (they were completely closed!) and could not have been happier! My father still raves about the Senior Coffee and our McMuffin sandwiches were warm and delicious. They were assembled and prepared with care which was a nice change. Great job Northland Dr! ?“