Steak 'n Shake
$ • Burgers, Fast FoodAbout Steak 'n Shake
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Steak 'n Shake Reviews
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My family and I went there to get our 20-cent patriotic shakes because the USMNT won a game in the World Cup, and the service was quick and excellent. I mean, they had made these shakes and stored them in the freezer due to high demand, but they still tasted good. The ordering process was fast and simple, and the restaurant was clean and welcoming.
Awesome as always!!!
First time and I was not disappointed. The server who took my order had a voice smooth as butter and she definitely did her job right. I will be going back again and again.
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake, once a beloved destination, has seen better days according to recent reviews. The restaurant now utilizes kiosk ordering, which may cut costs but sacrifices personal service. While the food, such as burgers, fries, and shakes, has received positive feedback for taste and temperature, the overall dining experience still leaves room for improvement.
Cleanliness has been highlighted positively in some reviews, with remarks on the cleanliness of the restaurant and restrooms. However, concerns about sticky floors and non-functioning drink dispensers persist, alongside a general lack of staff presence that can detract from a satisfying visit. Some guests have noted friendly and attentive service, contrasting with others who feel rushed or ignored.
Despite these drawbacks, the quality of the food remains consistent, with many enjoying hot and fresh meals, including generous portions of fries. Suggestions for improvements include background music for ambiance, better maintenance of facilities, and a reevaluation of service standards to align with customer expectations. Overall, Steak 'n Shake is encouraged to address these concerns in order to revitalize its customer base and maintain its presence in busy areas.