Steak 'n Shake
$ • Burgers, Fast FoodAbout Steak 'n Shake
Customers' Favorites
Steak Burger N Fries Egg Nog Shake
Big Burger and Fries
Butterfinger Shake
Royale Steakburger
Frisco Melt Combo
Side Cheese Sauce
Steak and Shake
Chocolate Shake
Cotton Candy
Cheeseburger
Steak 'n Shake Reviews
304 ratings
Share your opinion about Steak 'n Shake
Food was good, staff was pleasant. This was a drive-thru order. Have to hit them down due to the order. I paid for a full cup of cheese and barely got half, wasn't enough for the fries. Not going to rush go back. Ate here a few weeks ago and glad I returned, it had probably been 15+ years since the last time I had it. However, if people are paying full price don't half their order.
Everything was great!
Service was slow
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake, once a beloved destination, has seen better days according to recent reviews. The restaurant now utilizes kiosk ordering, which may cut costs but sacrifices personal service. While the food, such as burgers, fries, and shakes, has received positive feedback for taste and temperature, the overall dining experience still leaves room for improvement.
Cleanliness has been highlighted positively in some reviews, with remarks on the cleanliness of the restaurant and restrooms. However, concerns about sticky floors and non-functioning drink dispensers persist, alongside a general lack of staff presence that can detract from a satisfying visit. Some guests have noted friendly and attentive service, contrasting with others who feel rushed or ignored.
Despite these drawbacks, the quality of the food remains consistent, with many enjoying hot and fresh meals, including generous portions of fries. Suggestions for improvements include background music for ambiance, better maintenance of facilities, and a reevaluation of service standards to align with customer expectations. Overall, Steak 'n Shake is encouraged to address these concerns in order to revitalize its customer base and maintain its presence in busy areas.