Steak 'n Shake
$ • Burgers, Fast Food
Hours:
52965 State Hwy 933, South Bend
(574) 271-9412
About Steak 'n Shake
Customers' Favorites
Steak Burger N Fries Egg Nog Shake
Big Burger and Fries
Butterfinger Shake
Royale Steakburger
Frisco Melt Combo
Side Cheese Sauce
Steak and Shake
Chocolate Shake
Cotton Candy
Cheeseburger
Steak 'n Shake Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Steak 'n Shake, once a beloved destination, has seen better days according to recent reviews. The restaurant now utilizes kiosk ordering, which may cut costs but sacrifices personal service. While the food, such as burgers, fries, and shakes, have received positive feedback for taste and temperature, the overall dining experience leaves room for improvement.
Cleanliness is a concern, with specific remarks about sticky floors, leading to a suggestion of updated cleaning procedures. Additionally, issues with non-functioning drink dispensers and a general lack of staff presence contribute to a less satisfying visit.
Despite the drawbacks, the quality of the food remains consistent with previous experiences. Suggestions for improvements include background music for ambiance, better maintenance of facilities, and perhaps most importantly, a reevaluation of service standards to match customer expectations. Overall, Steak 'n Shake is encouraged to address these concerns in order to revitalize its customer base and maintain its presence in busy areas.