Steak 'n Shake
$ • Burgers, Fast FoodAbout Steak 'n Shake
Customers' Favorites
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Cheeseburger
Steak 'n Shake Reviews
299 ratings
Share your opinion about Steak 'n Shake
Fresh just like my fiance and I remember it 10 years since we have been thier same price as let's say McDonald's or Burger King but way better quality n honestly faster than most burger fast food drive thru A+ for sure be hard to go to another drive through burger place
To owner: The Kiosk SUCK. I almost walked out in frustration from it. It didn’t scan the app and had to stand around to wait to place our order.
Food is good overall. Burgers are outstanding as they are not crazy overpriced. The shakes are really good. The only reason I deducted points is because they got rid of servers. You have to order at a kiosk and wait.
Someone will bring you the food and leave. The pencil fries get cold really quick so be prepared....read full review
Food is good overall. Burgers are outstanding as they are not crazy overpriced. The shakes are really good. The only reason I deducted points is because they got rid of servers. You have to order at a kiosk and wait.
Someone will bring you the food and leave. The pencil fries get cold really quick so be prepared....read full review
Great food fast delivery
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake, once a beloved destination, has seen better days according to recent reviews. The restaurant now utilizes kiosk ordering, which may cut costs but sacrifices personal service. While the food, such as burgers, fries, and shakes, has received positive feedback for taste and temperature, the overall dining experience still leaves room for improvement.
Cleanliness has been highlighted positively in some reviews, with remarks on the cleanliness of the restaurant and restrooms. However, concerns about sticky floors and non-functioning drink dispensers persist, alongside a general lack of staff presence that can detract from a satisfying visit. Some guests have noted friendly and attentive service, contrasting with others who feel rushed or ignored.
Despite these drawbacks, the quality of the food remains consistent, with many enjoying hot and fresh meals, including generous portions of fries. Suggestions for improvements include background music for ambiance, better maintenance of facilities, and a reevaluation of service standards to align with customer expectations. Overall, Steak 'n Shake is encouraged to address these concerns in order to revitalize its customer base and maintain its presence in busy areas.