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“DeJa provided excellent customer service resolving an issue with my Frosty Key Tag. She was polite, helpful, and even called me back with an update—something that feels increasingly rare in fast food. Really appreciated her help and demeanor.
We visited for National Cheeseburger Day, and the food was very good. Great experience overall.“
“Here’s the rub: Wendy’s is a fast food place and I expect fast food quality and service. Here’s the reality of this restaurant- Every single time I have come to this drive-through, no matter which employee it is or who I’m speaking to, I get 10 out of 10 excellent quality customer service. I get spoken to kindly, my order gets fulfilled promptly, and I personally have never had an issue. What constantly surprises me is how genuinely nice and kind the folks behind the counter here are. We genuinely don’t deserve y’all, I hope y’all are getting paid enough, thanks so much for being so kind.“