Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Rice and Black Beans
Side of Guacamole
Burrito Bowl
Chicken Bowl
Large Chips
Quesadilla
Chipotle Mexican Grill Reviews
203 ratings
Share your opinion about Chipotle Mexican Grill
Poor service. The food wasn’t fresh. They ran out of several sides and toppings, and they refused to make more. Very disappointing experience.
Bad staff! Myself and 3 other customers were waiting 15 minutes for the manager said their PCOS wasn't working. They were not communicating effectively. As we all were leaving, all they said was bye. Very sarcastically. As opposed to comping the meals, they threw them away in front of us. Just bad customer service. Shame on Chipotle.
Kind of amazing watching an employees (girl with clear framed glasses and grown out dyed blonde hair) basically throw a burrito on the line when a customer asked her to re-wrap it because SHE pushed all of the contents out of it when wrapping it. AND THEN charge them to rewrap it. Proceed to wrap the next guys burrito the exact same way, and slap it down and look directly at him. Then continue to have an attitude with every customer after and continue speak poorly about customers...read full review
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers good-tasting food, but faces challenges with service and execution. Orders can sometimes be mishandled, and burritos may be poorly wrapped. Customers have noted that parking can be tough due to compact spaces and the nearby Starbucks drive-thru. Despite these issues, the quality of the food remains a strong point. However, recent feedback highlights concerns such as inconsistent rice texture, which can affect the overall experience. Additionally, some customers have observed that the chips have been stale. The service is often perceived as cool and uncaring, with employees showing little engagement with in-person customers, focusing more on fulfilling online orders. Nonetheless, many continue to enjoy the food and plan to return.