“Braelyn is the man! He was incredibly polite throughout the whole experience and made sure my sandwich was top notch with his recommendations. This was hands down the best experience I’ve had at Jimmy John’s. Great customer service and a super friendly attitude definitely coming back!“
“Paul (the manager, I think) was super cool & professional. I originally ordered online. Turns out the order didn’t go thru but the pre authorization did. Paul explained the situation, assured me he’d check at the end of the shift to double check that it was only a pre authorization on their end but guided me to reach out to my bank if need be. He then happily took my order. I really appreciated his caring approach to the situation. Great customer service & sandwich. I’ll be back!“
“Sometimes you just want to know exactly what you are going to get, and Jimmy John's never lets you down. This Olathe location is no exception — consistently good food, quick service, and exactly what you expect every single time. There is a lot to be said for dependability and this place has it dialed in. A solid go-to whenever the craving hits!“