“Our visit to Arby's was a delight! The food was fantastic, especially the "good burger" meals that won over the kids. Although the strawberry shake had a slightly synthetic taste, it was a sweet ending to an otherwise great experience. Overall, a fun and satisfying time at Arby's.“
“When the right staff are there; it's a good place to eat at. Unfortunately that's not the case all the time. But when it is, you can expect your food to be fresh and prepared right. As with most fast food places, there are just way too many employees that don't care or take pride in their job/work.“
“My curly fries were hot and fresh! My children's sliders were good! Our shakes were thick and delicious BUT MY 2 for $7 order was a waste of $. Well, not the fish BUT that Classic Beef N Cheddar was awful! ??♀️?? Not only had it been smashed due to the other food being placed on top of it BUT it BARELY had ANY meat on it! Next time I'll be sure to double check my food BEFORE pulling off because I definitely would have gave that back! ?“
“I'm writing this bc of how nice the woman was who was working the drive thru last night! She has dyed pink hair. She was very friendly and I really appreciate that, bc you just never know what kind of service you will get these days. There are a couple of places I avoid bc of how rude the workers always are. So thank you!“
“Generally speaking, I love Arby's and consider it soundly underrated. They offer a lot more bang for your buck these days, between their rewards program and promos like the 2-for-$7, and they're more consistent from store to store than most fast food joints. For my money, this location is the best of the bunch around here.No matter how clogged Shelbyville Rd is, they're really efficient at this Arby's, especially with online orders. They don't skimp on the sandwiches nor any extras, and everything always tastes fresh and toasty. There are also some standout employees who are a real delight! As with a lot of other Shelbyville Rd businesses, getting in and out of the parking lot can be a hassle, but the restaurant itself is top-notch as far as Arby's goes.“
“Good food staff friendly but u got to make sure u check your bags to make sure u have everything you ordered cause something always seems to be missing last time it was my friend and I went through the drive through they forgot to give me my sandwich luckily I had not left the parking lot so I just had to run back in they had it resdy they just forgot to hand me my bag“
“I had a couple of coupons, so I decided to go ahead and use them.Vegetarian options: I had curly fries with horsey sauce and an Andies shake. In general, potatoes and milk products are vegetarian but not vegan.Parking: Also handicap parking near the door“
“I love Arby's beef and cheddar's!!! Actually, my first job was for an Arby's in Illinois. It was when they first came out and had the big cowboy hat on their sign. I have to feed my craving at least twice a month for a sandwich and Jamaica shake!!!“
“We had the Ruben sandwich and the Super Roadt Beef sandwich combo. Both were plenty big and tasty. The flavored lemonade was perfect. The servers were friendly and helpful. I took one star off the food because it is so messy. No way you could eat either sandwich in the car.“
“Always a good day when I stop by. I have stopped many times and don't think I have ever had an issue. At 1 point I had some coupons my wife gave me for another location and they honored them for me. I didn't even realize they were for another location only. Great staff, great food.“
“Unfortunately I had ordered and didn't check the location, I thought it would automatically change to the nearest arbys. The manager there was extremely nice when I had called to cancel the order but it was an online order, they had made it already (very promtly for lunch time btw) and were still amazingly nice when I called to cancel.“
“Clean and friendly atmosphere... Employees were very upbeat and kind. Employees greeted us with a smile. The food is always hot and, more importantly, fresh. Drive thru is quick. This location never has any problem getting my order right. Plenty of parking and handicap parking is available. Restrooms are maintained and clean. They also keep this location updated.Parking: Handicap parking is available as well. Plenty of parking space.“
“I really hope Thomas in the drive thru is a manager. His communication, friendliness, professionalism, plus level of service is impeccable. If it wasn't for the fact I just moved to Louisville he is someone I would try to poach as an upscale service manager back home. It's hard to leave that kind of impression during an interaction in drive thru fast food. Go Thomas.“