Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
1651 Campbell Ln, Bowling Green
(270) 846-0000
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Don’t go to Zaxby's (1651 Campbell Ln, Bowling Green, KY) if you want good service or respect.
I called because today david ordered Buffalo wings, fried pickles, and a grilled cheese sandwich. The server Key’ ‘Asi rung the grilled cheese up as a grilled chicken sandwich. Easy mistake. But when I called the main manager insisted no error occurred on their part, refused to refund the sandwich, and blatantly told me they weren’t at fault. They could have easily refunded...read full review
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Zaxbys Chicken Fingers & Buffalo Wings is a restaurant known for its chicken dishes, including chicken strips, wings, and the new Chicken wrap. Customers appreciate the taste of the chicken and some of the menu items, but overall experiences vary. Several reviewers mention issues with cleanliness, noting greasy floors, dirty tables, and a counter covered with ants. The restaurant's environment appears to be unclean, with some customers describing it as messy and needing a remodel or closure. Food quality also received mixed reviews; while chicken strips and some sandwiches were enjoyed, other items like fries and bread were often cold or stale. The wait times can be long, with reports of waiting 14 minutes for an order, which sometimes arrives cold and greasy. Customer service appears inconsistent, with some noting rude employees and others experiencing a lack of attentiveness, especially when orders are incomplete or incorrect. Despite these challenges, some customers still choose to visit Zaxbys, but many express disappointment and indicate they would not return to this particular location. Overall, the restaurant offers tasty chicken but struggles with cleanliness, service, and food quality at this specific site.