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“The customer service is absolutely phenomenal. I placed an order through the app and one of my bowls didn’t arrive with the rest of the order. I called the store, and was very kind about it, and the manager brought me my order. This is top notch customer service.“
“I came in on Mother’s Day morning and I had such an incredible experience. A tall women wearing a hijab deserves to be recognized, she’s fast, has incredible costumer service and a smile that never left. She truly does make this location worth coming back to.“
“I’m beyond excited that my favorite Tex-Mex spot is now only a quarter mile from my warehouse!!! 🌮🔥 It honestly couldn’t be in a more perfect location. And the best part? I don’t have to deal with the whole New Circle/Leestown Road traffic chaos anymore 😃🙌 That alone is a huge win!
I’ve already stopped by a couple of times, and I’ve been super impressed. Of course, any brand-new restaurant is going to have a few small growing pains at first — that’s just normal. But even with that in mind, everything has been fantastic so far. The food was flavorful and fresh, exactly what I was hoping for 🌯✨ The service was friendly, efficient, and made the experience even better.
And let’s talk about that location again… absolutely PERFECT! 📍💯 Having such a great Tex-Mex option this close is a total game changer. I’ll definitely be a regular!“
“Esther definitely helps this place to be what it is. Everyone else is cool here! She really knows how to help customers in need and is very kind to customers! Thank you Esther and thank you Chipotle for such a great meal today! I had a very bad day and you helped me through it! The food was delicious too!“
“Shoutout to the crew here, came around 6:30 and the whole place was just about empty. Was greeted kindly and I got my bowl loaded up with all of the best stuff. Great portion sizes too, it’s never impolite to just ask for extra and they accommodate very well. Thank you to the staff keeping this place going!“
“Staff handle a very busy dinner rush that was amplified by a BOGO deal related to the World Cup with amazing teamwork and communication. Genuinely felt that it be a while when I walked in before I could order but I was in and out with 2 burritos, a kids meal, and chips with queso in 10 minutes!“
“Food, 5 stars. Service, 3 stars. Atmosphere, 4 stars. This might be the best chipotle I have ever been to in my life. Maybe I went at the right time or they’re always this good, but I sampled the new something honey chicken and it wasn’t hot like it was fresh, but it actually had sauce on it and the chicken was tender and juicy. The barbacoa almost convinced me it was fresh out the pot, though I knew it wasn’t.
The service was fine, it wasn’t the best experience I’ve ever had at an establishment. Employees were fine, seemed they were just there to work and ready to clock out. They definitely follow the rules though. If you want a side of rice, just know you can only have a shot glasses worth.
You’ll enjoy the atmosphere and/or architecture if you love the suburbs, your kids soccer team, and quinoa.
Overall experience, 4 stars. Food was great (besides the cardboard chips chipotle can never get right). I could see myself returning in the future.“
“We popped in at the last minute before they closed. The service was amazing, very professional and friendly. Definately a good vibe. The manager took care of us and even had the chef make me fresh carnitas which were the best I have ever had from the company. She was also very kind to her staff with closing directions which I appreciate. The food was fresh and delicious. Found a new goto spot!“
“I came in today around 1pm for lunch. They were extremely short staffed, only 3 staff members in the whole restaurant. They were so fast, efficient and amazing! Even with all the craziness and rush, they were a UNIT! Definitely think this team, especially the girl assembling the food, absolutely killed it! Great food, amazing service!“