Jimmy John's
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Jimmy John's Reviews
109 ratings
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On 8/21/26 I went through the drive-thru and was served by a short Black woman who provided perhaps the best customer service I’ve experienced in years. She was an absolute delight and I literally left with a smile on my face. She talked to me like a person, even a friend, and not a number in the line. Most interactions at a drive-thru are not memorable, but she was certainly memorable to me. (Sorry I don’t have a name for a shout out)
Services was quick and food was good. Tish in the drive-thru was excellent.
FREAKISHLY SLOW
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
Jimmy John's in Lexington is known for its excellent customer service and cleanliness. The staff provides a welcoming and pleasant atmosphere, making it a great place to visit. Despite occasional minor issues, the workers are quick to address them. The location on Newton Center way is sometimes slower, but the staff's dedication to protocol for gluten sensitivity and their commitment to customer satisfaction are highly praised. One customer describes the sandwich prepared by Victoria as a "masterpiece," commending her precision, care, and exceptional service. Overall, Jimmy John's in Lexington offers a positive dining experience with friendly staff and quality food.