Customers` Favorites
Customers` Favorites
“Stopped in with my partner last Monday afternoon- our first JM experience. In short, the food AND service were first-rate. The manager struck up a conversation without being pushy... rare AND much appreciated! We had cold subs this time- after the next visit(steak&cheese), I will review in more detail. 2 new happy customers!!“
Customers` Favorites
“First time trying this location. Will be back, sandwich was excellent and so was the fresh brewed iced tea!“
Customers` Favorites
“The Jersey Mike’s on South Broadway in Lexington KY is a shining example of the brand. Skilled, appropriately friendly, and super efficient employees/sandwich artists present high-quality subs with high-quality ingredients to me every single time, no matter how busy they are. They perfectly fit into the middle-class shopping center where they’re flanked by a great poke restaurant and a great ramen restaurant. Also, the Stubborn sodas slap.“
Customers` Favorites
“One of the best penn station stores in lex and surrounding locations. I ordered the cheese steak and small fries. There was a great amount of steak, onions and mushrooms on my sub. The bread was wonderfully toasted and the fries were fresh and hot!
The associates were very nice and helpful. They give a senior discount too!“
Customers` Favorites
“It’s nice and clean in subway .people are so good and give nice service.love this subway .“
Customers` Favorites
“They accidentally forgot our sandwich and Tony delivered it to us. Awesome service.“
Customers` Favorites
“Me an my husband came in for a sandwich after some deliveries. Lady was kinda off an very pushy she seemed to b the only 1 working and doing all the work at once. So while making our food also doing food orders over the phone. But when I would ask a question she seemed irritated.“
Customers` Favorites
“Amazing location with amazing employees! The people at this Subway work so diligently and provide the best customer satisfaction. I come here so often, that they've memorized my order by heart and I'm out of there in 2 mins. Food is always so fresh, too!“
Customers` Favorites
“Was greeted with a friendly smile and hello when I came in. My sandwich was made by Kelli, who made my order perfectly and neat. Food was fresh and delicious! The manager was also there, Chad, and was welcoming as well. This place is always top tier- way to go team!“
Customers` Favorites
“My go to Penn Station, I've never had a single issue and everyone there is super nice!“
Customers` Favorites
“Tasteful subs great outside seating“
Customers` Favorites
“We were in the neighborhood and looking for something different to eat and passed by this place. I am so glad that we stopped in! I had the Liberty which is a delicious country ham sandwich and my wife had the chicken salad croissant. Probably the best chicken salad we have had in a long time. The country ham sandwich did not disappoint either! We both had the home made potato chips. We will definitely go out of our way to eat here again and again!“
Customers` Favorites
“Easy to order online. My sandwich was made exactly how I wanted. It was super fresh and the bread didn't get soggy in transit. As an added bonus, I couldn't find parking (new to the area) so I called and a man ran it out to my car as I was stopped at the light right out front. A+ service that you really don't see often.“
Customers` Favorites
“😋the fastest Jimmy Johns I ever seen .. best food in the city ...“
Customers` Favorites
“The sandwiches here hit hard but the fries were class warfare. Do not get the fries, get chips instead if you want a side. Again, the cheesesteak I got was unparalleled. But the fries made me feel like I was on Coruscant buying death sticks“
Customers` Favorites
“Vegetarian options: one of the sandwiches, The Veggie, has no meat, and comes with both cheese and avocado spread at no extra cost. no other sandwiches on their menu don't charge for avocado spread.
Dietary restrictions: they have breadless versions of all their sandwiches for anyone who can't have bread. they come wrapped in lettuce. none of their sandwiches or sides have any peanuts or tree nuts in them. as far as I'm aware the bread is egg free, but I'm not actually 100% sure on that, so don't rely on me saying that if you're allergic.“
Customers` Favorites
“food good service fast did not wait long love food“
Customers` Favorites
“Great experience at this Penn Station. The staff does a consistently solid job, they are friendly, efficient, and genuinely care about customers. Food is prepared well and the service is fast without feeling rushed. You can tell customer service is a priority here, which makes it an easy place to come back to.“
Customers` Favorites
“On 8/21/26 I went through the drive-thru and was served by a short Black woman who provided perhaps the best customer service I’ve experienced in years. She was an absolute delight and I literally left with a smile on my face. She talked to me like a person, even a friend, and not a number in the line. Most interactions at a drive-thru are not memorable, but she was certainly memorable to me. (Sorry I don’t have a name for a shout out)“
Customers` Favorites
“Came in with my family, the guy who made our sandwich’s was great, made delicious sandwiches! Just wish he had some help! (Corporate should really be ashamed of themselves! This isn’t the only location I see that they leave one person to handle everything!) He was the only person handling prep, cashier and the sandwich line etc!! Thankfully everyone was kind and patient and didn’t blame him durning the lunch hour rush!“
Customers` Favorites
“Only Penn station I’ll go to, inside is well maintained and very clean.
Food was outstanding as always, the manager here does a very great job of always making sure every customer is being provided with great service
Management deserves a raise for this location“
“this is probably the first time ive gone to this specific jimmy johns and the worker that made my sandwich was super sweet. he went out of his way to make things easier for me because i was carrying my niece and he complimented my hand tats so that was also very nice of him. 10/10“
Customers` Favorites
“Stopped by yesterday, only because it was the most convienient place to get into. I used to be a big fan of Subway, years ago. I stopped going because of really poor service from people behind the counter and the fact that most of time, everything was really dirty. Behind the counter, the dining are and the rest rooms. Some people pay no attention to those things. I do. I walked in the door yesteday and immediately noticed a huge difference from past experiences. Everything looked and smelled clean. Absoutely perfect right down to the exceedingly pleasant young man that made my sandwich. Bravo Subway....This one you got exactly right.“
Customers` Favorites
“Sandwich we picked was great aside from the bread. Only 1 bread u can get and it's not really soft. The chips they have are hard also. This was my 1st time going to jimmy johns so I didn't know that. But the cookie was soft. An the staff was friendly and helpful“
Customers` Favorites
“Last couple times I ordered giant I received 2 of the smaller sandwiches. Not really a issue for me, just curious if giant size is still a thing?“
Customers` Favorites
“I would HIGHLY RECOMMEND this Subway location. I ordered 30 box lunches to be picked up at the Main Street Subway, in Lexington. They were personally made by the owner and his wife. Each lunch box was perfect! Our order was accurate….not 1 error. The food was fresh and delicious. The order was timely, as well. Do not hesitate to dine in at this Subway location, or place larger orders for meetngs in the downtown area.“
Customers` Favorites
“delivered my food on a bike and it was so fresh wow ty 😀“
Customers` Favorites
“I downloaded the app and was excited there was a bogo offer for subs on it. Tried to order from here and the app notified me this location wasn’t accepting coupons.I was really bummed about that. I know times are tough for businesses, but it seems a little disingenuous to not use coupons. I still got my family’s subs there anyway, and they were fine, but next time I’m going to go to the Subway by Trader Joe’s because it seems that they still accept coupons, and that’s a big deal to me.“
Customers` Favorites
“Nice to go up and order an Arnold Palmer and not be asked what it is lol ...I believe Jamie was our cashier (I hope she forgot her name tag that day) but most delightful person 😊...all the staff was great ...food was delicious. As always for Mc Alisters.“
Customers` Favorites
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“Took my son there today because we had been dying to try this place. He got the "Rushmore" and I got the "Reuben" for myself and one to go for my daughter. Sandwiches were really delicious and reasonably priced. They had a huge crowd and we still got served our food extremely quickly. This place is not only awesome, but local. You are truly missing out if you don't go. We didn't even try the loaded potato soup, which looked delicious as well.“