Zaxby's Chicken Fingers & Buffalo Wings

Name: Zaxby's Chicken Fingers & Buffalo Wings
Address: 531 W New Cir Rd, Lexington, Kentucky, 40511, US
Telephone: (859) 368-0600
Price range: $
Rating: 3.1

$ • Chicken, Chicken Wings, Fast Food

Hours:
531 W New Cir Rd, Lexington
(859) 368-0600

Menu Order Online

About Zaxby's

Zaxby's Chicken Fingers & Buffalo Wings receives mixed reviews from customers. Many praise the great food, friendly and quick staff, and clean dining room. Some note the store has greatly improved, with much better food and service where customers are treated greatly. The employees are often described as super nice and patient, going above and beyond to recommend items.

However, experiences can be inconsistent. The service is sometimes hit and miss, with orders occasionally missing items like sauce for the cheese cake bits. Some customers report incorrect orders, such as receiving boneless wings instead of traditional wings, and find food quality variable, mentioning rubbery chicken or fries that are not extra crispy. The location can be confusing to get to with run-down roads, and the inside noise level is sometimes too loud. While the main area is clean, the restrooms have needed attention. The menu details are noted as very tiny and hard to read.

Overall, it is considered a kid-friendly place with kids meals, but experiences with food and service vary significantly from visit to visit.