Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
531 W New Cir Rd, Lexington
(859) 368-0600
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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Came to get Lunch for my office and the inside was closed due to the pandemic. We had orders for 4 people and each where paying seperate. Drive through only excepts 2 maximum orders at a time so they made me drive thur 2 seperate times. If the dinning room is closed protocol should be adjusted for drive through in this occasion.
upon paying gor my 1st two orders they failed to give me my drink. Upon adking the managers name and the drive through staff did not...read full review
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | Closed |
Zaxby's Chicken Fingers & Buffalo Wings receives mixed reviews from customers. Many praise the great food, friendly and quick staff, and clean dining room. Some note the store has greatly improved, with much better food and service where customers are treated greatly. The employees are often described as super nice and patient, going above and beyond to recommend items.
However, experiences can be inconsistent. The service is sometimes hit and miss, with orders occasionally missing items like sauce for the cheese cake bits. Some customers report incorrect orders, such as receiving boneless wings instead of traditional wings, and find food quality variable, mentioning rubbery chicken or fries that are not extra crispy. The location can be confusing to get to with run-down roads, and the inside noise level is sometimes too loud. While the main area is clean, the restrooms have needed attention. The menu details are noted as very tiny and hard to read.
Overall, it is considered a kid-friendly place with kids meals, but experiences with food and service vary significantly from visit to visit.