Heine Brothers Coffee - Northfield
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i never write these posts but i had to shout out Russell and Simra/Samra (unsure of the spelling). They work at the Fern Creek location and really helped turn my bad day around today!! they went out of their way to make sure that i was okay and even gave me a free drink when they didn’t need to. this location is so far out of the way for me but because of their service and warm personalities i will be back!! please somebody make sure they see this
I have become a regular of the Bardstown Road location in Louisville. The coffee and the food is always consistently good but It is the constant, great customer service that keeps bringing me back. I wish I could send this with all of the staff names that treat me so great but unfortunately, I do not know all of their names. Jess is one that truly stands out. Even if she is not working the window, if she hears my order over the speaker she makes it a point to say, hey. It is obvious...read full review
Amazing place and staff!
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 6:30AM - 7PM |
| Sunday | 7AM - 7PM |
Heine Brothers Coffee - Northfield provides a spacious and comfortable environment with various seating options. Customers enjoy the seasonal Mariah Cherry and warmed cinnamon streusel, though some find the Mariah Cherry too sweet. The staff aim to get orders right, and customers recommend being specific when ordering. While the "morning roll" may not be the most delicious, the drinks consistently meet expectations. The drive-through signage is clear, and friendly staff create a welcoming atmosphere for coffee lovers in the area. Many praise the excellent customer service, with staff members like Jess and Jonah going above and beyond to ensure a positive experience. The location is clean and organized, and the iced beekeeper drink is a favorite among customers. Despite some mixed experiences, the staff's warm personalities and quick service keep this spot popular for those seeking good coffee and friendly service.