“I have been ordering from this Pizza Hut for nearly 2 years at least 20 or more orders. Every time I have ordered from this location hs been the absolute best. It’s was fresh ,hot, and neatly packaged. The delivery time is so fast. I don’t mind ordering delivery because of the professionalism and the quality of food I have been consistently getting. I would give 10!stars. Thank you Pizza Hut for staying my favorite!!“
“I usually order from other pizzerias, decided to try a classic that we haven't ordered from in awhile. Pamela took my order & was absolutely wonderful!! She was very patient even when I added a dessert to the order (I had no clue exactly what I wanted) so many desert options to choose from. She recommended me her favorite & I'm so excited to try it!! I'm writing this review in real time because I was so amazed at her professionalism during a time in this world when you meet someone genuinely kind who made you feel great they deserve to know it so I told her personally before I was finished placing my order. Now I'm telling anyone who reads reviews (like I do) if you want to order some place least complicated & has great service order from here.“
“Ordering Through the App is Fairly Easy. The Food, in My Case, Large Pepperoni Pizza w/ Cinnabon Mini-Rolls, is of Good Quality, Tastes Great. Ordering the Diet Pepsi 4-pk has, Historically, been an Issue, Due to the Way the System was Previously Coded. That has been Fixed. Until Yesterday, I'd not had a Problem with It Since. This Time, I Received Regular Pepsi, When I Ordered Diet Pepsi. I Found the Phone Number for the Pizza Near Me & Explained the Situation, Which They Fixed. Prices are High, but Still in Line with Everyone Else.“
“Pizza Hut os one of the best pizza restaurants in Louisville. I have eaten Pizza Hut pizza since before places started delivery. I don't know who or when the delivery for any places in louisville, but I do know that I ordered a Lion's share of it from Pizza Hut from the time it started until now. Pizza Hut remains one of my favorite choices for pizza if not the favorite of all time. This particular Pizza Hut, the one on Shelbyville Road and St Matthews area near Trinity High School, is the second Pizza Hut that I delivered for when I was younger. This was also a delivery pickup, but this one was a DOORDASH DELIVERY PICK UP. Pickup was efficient and was as quick as I could walk to the counter. Precise, correct, and out the door into the customer in less time than expected or necessary to fulfill being on an time delivery. Staff was nice and pleasant but working hard, and not too many places I walk into all employees are hard at work doing things that should be done. Not as many as when I was younger that's for sure. Great job five stars.“
“Ordered a dinner box. Both pizzas were on point. It was ready by the time I got there. The chicken wings were awesome. And the beautiful lady who Gave me my order made it all that much better with that smile of hers. Made it very pleasant, and welcoming.“
“The late night pick up didn't realize that you were supposed to call the order in first but the employees were very accommodating let us place the order and then turned around and told us won't be ready when we were able to come through and pick her up it was good and “
“I stopped in here & it’s so much better than it use to be. Friendlier, cleaner & quicker service. Glad I stopped in & gave this location another try. The new manager has made some positive change & I will definitely be back!!“
“It's been awhile, so glad it got delivered well, I thought we could only order online but I called it in and in less than 30 mins my order of the hot honey specialiaty pizza, chicken parm melt and a one topping pizza apart of the $7 deal was here and it was delicious.?“
“Quick, hot and delicious. 1st time in a long time I have got a pizza this quick and hot and fresh as well. Only 1 problem. They do not give out napkins & paper plates anymore which I think is a disservice to all Hut loyal customers. At $5.25 delivery charge you get absolutely no amenities. I always loved getting the packages of parmesan cheese & red peppers in the foil packages. And no napkins? The whole point of take out is no clean up. But now you have to drag out plates and napkins and parmesan of your own. I really feel that this is a disservice. Makes my day when I can sit down eat with absolutely no clean up. But no more. If I was getting the pizza for kids after the game and eating at the picnic table I would have to bring all this stuff myself. So that will be the only downfall of Pizza Hut!!! Please think about providing customers with this service. I would be willing to pay maybe $1 for plates & napkins. So many restaurants have quit putting any napkins ,plastic ware, salt, pepper at the drive thru. Take a minute and consider the reason we are eating out??1) dont want to cook.2) no clean up3) the fun of it.But all the fun is gone when you are eating at the park and the kids cant eat because they got no plastic ware or napkins!! Ruin my evening in a flash!!“
“Pizza Hut Papa John's Domino's sometimes they seem all the same to me but if you're in a hurry and you're hungry and you want some pizza and you don't want to go through all of us and spend a lot of money then I suggest you call in takeout order from Pizza Express and pick it up yourself it'll save you some money and they usually have some good specials going on“
“I love this store it is the best store I've ever been too they did go out there way to send my drinks back out even know they were wrong we still was promised something an they did send drinks back waiting on a credit back on the drinks as well. Thank you for what you all did do !“
“customer service was amazing. The manager in charge, Telesha, was a perfect example of somebody doing their job perfectly and going above and beyond to make their customers feel appreciated. I wish all managers were like her in their approach to customer service. This was at the 7th Street store in Louisville KY“
“I'm so glad I found this Pizza Hut. The location near me closed (which they probably deserved), and I've been ordering carry out at this location ever since. My order is always 1) ready on time, 2) correct, and 3) fresh! What more can you ask for? Everyone that works here is friendly and the "deliver to your car" method during the pandemic has worked really well.“
“Pizza Hut's newest menu has added some new items. I was never keen on Pizza Hut's past cardboard crusts. But recently a new New York thick crust and stuffed crust additions have resurrected the Pizza Hut brand, in my eyes! Check out the brands stock! Stocks don't lie.Vegetarian options: Mushroom pizza is my favorite. The usual options of green pepper, onion, pepperocini, tomatoes and of course ?. Oh so many choices!Parking: Parking is never a problem due to the quick, friendly service. Cars are in and out in a split second with more to spare!Kid-friendliness: They are always especially friendly whenever I have had children with me.Wheelchair accessibility: They are wheelchair friendly!“
“New Yorker was very good. My order was accurate. This is saying a lot with service nowadays. 50% of the time and I'm not exaggerating, the order is wrong from a restaurant or fast food service. But Pizza Hut did do very good the young man was very good with customer service who waited on me. The order was ready when I arrived.“
“Ordered the dinner box deal for dinner while watching football at the hotel. Did the online order thing with the app. Order placed easily and received confirmation immediately. Delivery $5.99, was earlier than estimated. Food was prepared carefully and was still hot when it arrived. Was more than two people could eat, but we snacked throughout the football game. Easy-peasy ordering experience--which it would have come with napkins and utensils.“
“A doordasher stole my pizza tonight and pretended to deliver it to me. It was 50.00 dollars so I was so so disappointed and upset. The nice lady (forgot her name already, I'm sorry) answering phones and GM were deeply apologetic and so so nice to my husband and me about it when it wasn't their fault, at all. They immediately offered to make it right with me by remaking the pizza for us which I am so grateful. it was a really awesome experience.The pizza was made was on point too! These folks definitely work hard there ? Pizza Hut!“
“I had an issue with an order never showing up. I came into the store today for a replacement order and the managers made it more than right. I was really upset and by the end of our conversation both managers hugged me and showed real concern for my family and our experience. I’ll definitely be back again!“
“Everyone of the workers are awesome nice helpful etc. Go out their way to make sure you feel like you are the most important person to walk in the door. As well as the managers, they go out of their way to make sure you are taken care of. Keep up the great work!! Yall make eating out instead of cooking worth it. THANKS!!!“