Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 11810 Interchange Dr, Louisville, Kentucky, 40229, US
Telephone: (502) 768-2493
Price range: $
Rating: 2.2

$ • Fast Food

Hours:
11810 Interchange Dr, Louisville
(502) 768-2493

Menu Order Online

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen, a popular fast-food restaurant, offers a mixed experience for its customers. While the food is generally praised as hot, fresh, and tasty, the overall customer service and operational efficiency seem to be inconsistent.

One notable issue is the lack of a visible menu in the restaurant, which has caused confusion and frustration for some customers, particularly the elderly. The reliance on kiosks for ordering has also been challenging for those unfamiliar with the technology. Additionally, the availability of menu items has been inconsistent, with some specials not being offered and certain items being unavailable despite being listed on the kiosks.

The service has been described as pleasant at times, but also slow and impatient, particularly when dealing with customers who need more assistance. Some customers have reported missing items in their orders or long wait times, though the staff has been generally courteous in addressing these issues.

The cleanliness of the restaurant, particularly the bathrooms, has also been a point of concern, with one customer noting that the bathroom had not been cleaned at the start of the day.

Overall, Popeyes Louisiana Kitchen offers a mixed experience, with the food quality being a highlight, but the operational and customer service aspects needing improvement to provide a more consistent and enjoyable dining experience for all customers.