9 Best Ice Cream Shops in Richmond

“Me and the kids loved all the cookies they had this week! Will be back on our next trip to Tennessee unless we find another crumbl in a different town that we visit !

Kid-friendliness: Kids loved the shark cookies that they had this week!“

“Poppy’s Ice Cream truck has visited our neighborhood twice and the kids absolutely love it! They are so friendly and have a wonderful selection of ice cream! 🍦“

“First time here , had the best pralines and cream , ice cream that was amazing !
Went on a cold January day , and wasn't busy .
Didn't realize , they had a drive through !
Jessica , was absolutely amazing , her kindness she showed us , was top notch .
She noticed I was with an elderly gentleman and helped me , constantly the entire visit , she went over and beyond !
Mary was also , just as kind , these girls are , exactly who I would want to work for myself , if I owned this store !“

“Wanted to give a shout out to shift leader Kiley! She took my order promptly and with a smile. She then bagged my order. She noticed the cast on my arm and graciously offered to carry my food to my car! I accepted her offer. She placed the food in the back seat and put my pillow in front of the bag so it wouldn’t fall off! It’s like she knows how I drive! Thank you, Kiley! You went above and beyond!!!“

“Cold Stone Creamery is the ultimate sweet tooth playground—where ice cream isn’t just served, it’s performed. Watching your custom creation come to life on a frozen granite slab is half the fun, and the other half is diving into flavors like Cake Batter, Cheesecake Fantasy, or their signature Founder’s Favorite (hello, brownie chunks and fudge!). The mix-ins are generous, the texture is always ultra-creamy, and the staff brings the energy with every scoop and song. Whether you’re celebrating something or just need a midweek pick-me-up, Cold Stone hits that perfect blend of indulgence and joy.😊 I’ve never not have so much fun here“

“So I rarely drive by Insomnia Cookies. only when Im working late 12am-1am(Im normally off work 4pmish) Anyways , when I do, I slow down a little & read the purple neon "Insomnia Cookies" sign out loud just to myself- for myself "Insomnia Cookiessssss.... MMMMMmmmm... Coookiiiiiesssss!" Then I sigh, Thinking I thunk I got a whiff of coooookkkiieeee thats it. Never ever stop, always keep going straight home Impulsive late night cookie urges unfulfilled? . This night however, Feeling froggy & since I just got paid,Ii decided I deserved warm gooey cookies & Coldy cold milk tonight. Im so glad I did! Margaret greeted me sweetly Even though I walked in 8 mins before closing time and assuring her I have no idea what I want or what they have , , She was super sweet & patient, friendly& Attentive & sincerely made me feel like a guest. Prices are 3-5 Bucks Per Cookie if you buy a half dozen /dozen prices of cookies get much more reasonable. I walked out & became aware was smiling to myself & humming a little!! Cookie Mission a success! Plus got great service! at 1am! Minutes before closing time! On a weeknight !Yayyyy Margaret! Yayyyy insommia cookies!! I will definitely be back! Theres at least 10 different flavors of cookies in there.. plus Hand scooped ice cream! Im definitely already looking forward to going back for more cookies & talking to Miss Margaret again! WINWINWIN“

“visited this afternoon, an got special, service by the most wonderful person her name was Norma at the Richmond, Store go visit an what ever the selection, it will be fresh an hot... thanks again, Norma i will be back“

“This was the best Dairy Queen I’ve ever been to. Greeted with a smile and patient while I decided what to eat. She also brought our food out on a tray and set it in front of us. Food was hot, fries were crispy and salty. Will definitely come back to this location versus the other DQ in Richmond, Ky.“

“I order on the app then go pick it up in a stall... They don't have drive-thru option on their app yet which I don't understand....... But anyway the place is really expensive without the deals you get on their app...... It's more expensive than McDonald's or Wendy's but with the app you can get really good deals“