Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, BurgersAbout Dairy Queen
Customers' Favorites
Grilled Chicken Salad
Ice Cream Sandwich
Strawberry Sundae
Chicken Fingers
Dilly Bar
Parfait
Dairy Queen Reviews
231 ratings
Share your opinion about Dairy Queen Grill & Chill
It is a dairy queen so 5 stars reflects how it compares to other dairy queens. Very generous on the sundaes and pup cups.
Great service
I called in a panic because it was my little sister’s bday and it may have slipped my mom’s mind about a cake. Not only did they have it but she was so so kind and patient on the phone while I got the cake details from my mom! Taylor you are the goat and saved my sister’s bday!!! Thank you so so much!!!
Hours
| Monday | 6AM - 10:30PM |
| Tuesday | 6AM - 10:30PM |
| Wednesday | 6AM - 10:30PM |
| Thursday | 6AM - 10:30PM |
| Friday | 6AM - 10:30PM |
| Saturday | 6AM - 10:30PM |
| Sunday | 7AM - 10PM |
Dairy Queen Grill & Chill in Richmond offers a delightful dining experience. The staff is friendly and attentive, providing great service. The restaurant is kid-friendly, with reasonable kids' meals and a clean, family-friendly environment. Accessibility is good, with a wheelchair-accessible entry and parking. The food is fresh and tasty, though there have been some order mix-ups in the drive-through.
Customers report that the experience can be hit or miss, with some days offering good food and great, kind, and speedy service, while other days lacking in various aspects. One customer was grateful to the worker who provided an extra vanilla cone, putting a big smile on their baby's face. However, another customer had an issue with their order, as the staff forgot to make their husband's ice cream cone, and the dining area had a table and chairs upside down, which did not create a welcoming atmosphere.
Additionally, some customers have had issues with the quality of the MooLatte, a specialty drink, at this specific Dairy Queen location, noting that it does not taste as good as at other Dairy Queen restaurants.