McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1001 Brandy Ln, Richmond
(859) 623-1210
Customers' Favorites
McDonald's Reviews
I don’t pretend that McDonald’s is fast or affordable anymore, but this one was just embarrassing. The staff seemed to all be confused about everything and things were taking longer than you’d expect for an actual sit down restaurant. The only saving grace was at least it was clean. Maybe I just caught them on a bad day?
I went through this morning to get my daughter and I pancakes and a steak, egg and cheese bagel. Once we got home, I noticed that I didn't have the bagel. I know I should have checked and that it was on me, but when I called Lori, the manager, she had me come back and made it right. She was so sweet and didn't ask any questions, she just made it right. That is true customer service!!
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
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James Hamilton was such a good guy, really cared about helping us. He's great, 5 stars for him. Our food was a bit slow, he noticed we were eager to get back on the road, so he did up from his dinner break to help us. He had a friendly smile and some friendly tools about driving this stretch of highway. I can't remember the joke but it's clear he likes to laugh. The McDonald's is fine, no surprises, but James was a really good guy to help us out.