Customers` Favorites
Customers` Favorites
“We have always had great things to say about this restaurant and it’s our favorite spot for dinner or lunch. Tonight made us love it even more! We have never had a bad experience here. Tonight, we ordered our appetizer and our meal shortly after. We got our appetizer very fast, was eating and talking, about 15 minutes goes by and they let us know they accidentally gave our food to another party but were rushing our order and it should be out soon and they comped our appetizer. We were very appreciative especially since we didn’t mind at all that our food went to a different party! That was the first time we have ever not had something run smoothly out of the hundreds of times we’ve been here, so it was no big deal. The manager was very nice and eventually brought the food out when it was done. It was fresh and delicious as usual. By the end of our meal, they decided to comp the entire thing. We were fine with paying the entire bill, we love this restaurant and always have amazing service, so for them to do that over an inconvenience like that was so appreciated! We of course will be back and we always brag on this restaurant!“
Customers` Favorites
“The only problem with Texas Roadhouse is their seating rules. We were the first in the door today (3 pm). We asked to be seated near the front (due to mobility issues) but we were seated in the far back corner area. We were told that there are no servers for the front area because that area is for closers.(??) So even though you do have handicap parking, you do not offer suitable seating for those with mobility issues near the front. We have had the same issue with all T R restaurants unless we just happen to be there at the right time for servers to be available for the tables close to the front. Surely you can come up with a solution that will offer seating for older folks/handicapped folks, that is closer to the front. Our server today, was wonderful and our food was perfect too.“
Customers` Favorites
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“Amber Cole was our waitress and she was amazing, I always recommend her. Sweet and nice.“