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“Great and Louisiana true to the taste bon appetit!! I rode on the bike today after noon!! The manager inspired me... Don't believe reviews negative posts. Their dated long since improved. Biscuits! Hot and scrumptious. Front counter faster than my former jobs 5 minutes time limit: in an out the door I couldn't wait it smelled like a anxious 🍽 🍗 Sunday after church meal. Red beans mmmmm yummmm good 😊“
“This is literally the first Popeyes I’ve ever been to that actually got my order correct the first try. I had everything including the extra dipping sauce I ordered!!! I didn’t have to ask for anything plus my food was nice and hot!!!!“
“Such wonderful customer service from Shan . We could tell that she took her job very seriously & she put off such great vibes . She was so kind and very thorough ! The food was so FRESH and hot . Definitely prefer this location over our usual location in Port Vincent . Would recommend anyone wanting some Popeyes to try this location over others .“
“Went to this location on yesterday and the store was so fresh and presentably clean. My biggest pet peeves are restaurants that never wiped down anything but constantly cook peoples food. The service was great as well. I hope they keep this up because it is highly valued and appreciated!“
“I had an excellent experience at Popeyes on Wax Road in Central, LA! 🍗✨ The customer service was truly outstanding from the moment I walked in. The staff was friendly, welcoming, and very attentive, making sure my order was correct and served quickly. It’s always refreshing to see a team that takes pride in treating customers with kindness and professionalism. The food was fresh, hot, and delicious as always! 🔥👏 I highly recommend stopping by this location if you’re in the area—you’ll receive great service and a great meal! 😊🍽️ #GreatService #Popeyes #CentralLA“
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“Popeyes was closed and I explained that my family forgot my food, and the manager knew it was not there fault and I had not paid for my food she said she was going to make it and had me wait a normal time for them to cut everything back on and had my food hot and ready with out charging me. This was awesome where else can you go and some one do something like this and it’s not even the restaurant or employees fault!!! This was the Central Popeyes on Wax Road 70818 location and the Manager was very professional and polite to me.“
“This is, in my opinion, the best Popeyes in BR. The staff is always super friendly to me, I mainly get to go but the bathrooms are always clean and the food is always, ALWAYS on point! I mainly get the 5-piece blackened chicken and it’s the juiciest chicken ever. Their biscuits are NEVER dry and the mashed potatoes and gravy….. I need that gravy recipe STAT. Y’all always brighten my day every time I see y’all! Keep up the good work and I appreciate how much you guys care for the customer!“
“Chelcie helped me learn how to use my points instead of the other Popeyes which never really explained anything. Very positive and customer service was really good! Nobody sounded like they had an attitude or was tired of being there. Made everything positive and got my order correct. Coming back!“
“Me and my friend came here around 8:30 pm on 04/03 and the man in the window was the nicest man we’ve ever met in our lives. He just had a bright spirit about him and seemed like he was a good person. The receipt said his name was Reginald. Not sure if that was him or not. He was black and had tattoos on his neck. Anyways he was extremely nice and I will go back to this Popeyes just to get service from him again. He gave like chik fil a level of service. Literally had the brightest smile.“
“I ordered delivery thru DoorDash… I called and asked my Dasher to verify my order, she stated she couldn’t open my bag, then immediately put me on speaker phone!!… The young man called out my order… chef’s kiss.. no hesitation!! I then called the restaurant.. he answered!!… Thanked him… immediately he knew who I was.. and called my order back to me.. and assured me it was “HOT N FRESH”!!!
And it was!!!!
Coming from working over 25 years in fast food previously.. I GREATLY APPRECIATE THIS TYPE OF SERVE!!! My only regret was not getting his name!!!! He sounded like a manager!! My “ HAT GOES OUT TO HIM”
He will TRULY BE BLESSED!!!!“
“In the past three months I have noticed the customer service at the Jones Creek location is TOP TIER!! It’s always been good but whatever changed it to make it exceptional is WELCOMED! The service is fast and the employees are extremely personable and friendly. My food is always hot and fresh, NO CAP!! If you want some Popeyes with that original New Orleans appeal here in Baton Rouge, you should check them out!!!“
“Amazing Experience at Popeyes – Thanks to Ms. Krystal!
I had an absolutely fantastic visit to Popeyes Chicken tonight, and I just have to give a huge shoutout to the General Manager, Ms. Krystal. Her customer service is always top-tier — welcoming, professional, and truly made me feel valued from the moment I walked in. You can tell she genuinely cares about the customer experience.
The food was incredibly fresh — piping hot, perfectly seasoned, and served quickly. Everything tasted like it just came out of the GREASE, and it was hands-down some of the best Popeyes I’ve had!
The restaurant itself was spotless, which made the experience even more enjoyable. Clean dining area, clean counters, and even the bathrooms were in great shape — it really reflects the pride and leadership of Ms. Krystal and her team.
If you're looking for great food, exceptional service, and a clean, friendly atmosphere, this Popeyes location (O'Neal Lane) is doing it right. I’ll definitely be back!
👏👏👏 Big thanks again to Ms. Krystal for going above and beyond!“