“Cannot stress enough how welcoming, friendly, clean, and delicious this location is. I have been a regular here for 4 years and the growth and dedication to customer service and food safety is remarkable. Huge shout out to the fantastic overnight crew. Looking for the most perfect eggs, Jacob is your man. Hashbrowns that you will dream of, Logan all day. Top notch care and customer service, Ms Linda and Crystal hands down. And none of this would be possible without the best GM I have seen in 3 decades, Amy. Thank you for always being superstars of food, customer service, and genuine humanity.“
“Went to the O’Neal location and wasn’t greeted or anything. Left and I went to this location as it wasn’t too far from my doctor’s office (which I had an appointment shortly afterwards). Came here and I thought they were closed because I didn’t see any cars but I saw the workers. I walked in and asked if they were open and they said ofcourse. I walked back out to get my kiddo and we came in to sit down. Was greeted and taken care of right away. Waitress (Andreika) I hope I spelled it right was super nice, friendly, and attentive. Upon getting our food, I fed my baby first and she started to eat but didn’t eat much. I thought nothing of it until I started to take a bite. Food wasn’t the best but at the time I’m just hungry and just want to eat a little before my appointment. Not long into eating, a gentleman (Gee) which I found out later that he was the manager. Walks over and asked if wanted more grits. At first I thought he meant extra but no he wanted to replace what I had because it looked distasteful. He remade EVERYTHING and it was great, my kiddo felt the same way too because she ate the food without a problem. Customer service has went down tremendously and man I definitely lost sight of what REAL great customer service looks like and wasn’t sure it existed anymore. I was taken care of from the time I walked in up until I was literally out of the door. Even then I was offered help with carrying something to the car. Yeah….I thought my location spot was O’Neal but I see they’ve gone down and this one has taken their place. First time in a long time that I had a great experience from the beginning to the end. Omg thank you so much Andreika and Gee I really appreciate y’all! I will be back again❤️❤️❤️“
“I live Waffle House, I mean who doesn't, right. My Grandfather is about to be 93 and dines in all the time, amazing! Love it! 💞 Breakfast is my favorite meal. And they have expanded their menu. Love their Jukebox, I want one. Love all kinds of genre's . Thank you Waffle House for y'alls great food. Not to mention you guys have been in business forever. That says a lot.“
“I had arrived at Waffle House on 10/21/2024 around 8:20pm, I was properly greeted, the crew was extremely friendly, and the service was extremely fast. I had a wonderful experience and will return in the near future, the crew was really awesome and I would recommend this location to any and everyone..... Keep up the good work ??“
“We enjoyed having breakfast at the Airline Highway Waffle House. The atmosphere was good but not as orderly as it might have been. The food was very good we shared an Allstar breakfast which was great. The service was very good both friendly and attentive.“
“The Grits,Eggs, toast, sausage and so was the Bacon 🥓 after I sent it back and got some more, then she forgot about my Waffle 🧇 😋 but she fixed it. I took it home with my Bacon 🥓 because I was done eating everything else. People were very nice. Now thats bathroom could use some work 🤔 they look like they didn't clean that toilet, maybe wiped the seat off. The inside and outside was a hot mess. And it didn't smell all that great either, on a full stomach too. Now thats a big NO for me.“
“This is one of the very few places that's truly 24 hours. Just after midnight and all I wanted was a place to sit down, unravel, and eat. I went to 4 other places that all claim to be 24 hours but you get there and the doors are locked and they point you to a drive thru or a window. That doesn't cut it for me. This Waffle House welcomed me in with a smile and got right to work. Made everything fresh. Didn't rush me out.“
“This is by far the best Waffle House in the city. The staff is friendly, prompt, and kind. The restaurant is very clean and the food is great. Summer, Brittany, and Carol made our visit great and we will definitely be back soon. I didn’t want to share this rare gem, but the staff deserves all the recognition.“