“This is not our local Sonic but we were in the area and wanted some snacks. This Sonic provided exceptional service!! Im not sure if the same person took our order, than who brought it out, but they got everything right, the first time; even the specific requests we made. I was reading the screen to make sure. The food didnt take long to come out eventhough most car stalls were occupied (i.e. it was pretty busy). I would say we got our order in less than 10mins, maybe even 5mins. I honestly was not counting because I already had it in my head that we would be waiting a good while. Thats how it is at our local Sonic in Houma, even when its not occupied. Dalton, our carhop, was very professional and pleasant. He repeated our order for us to make sure they got everything correct, which they did!! I am the type that checks our order before leaving. Not only was all our food there, but all of our dipping sauces, straws, and spoon were there too. They even made sure we had napkins. I was definitely pleasantly surprised that I didn't have to ask for anything because nothing was missing. At our local Sonic we are usually missing one thing or another. Dalton also told us about a giveway. Again, this is not our local Sonic so we wont be able to participate but, if we're ever in the area, we will definitely be coming back. Thank you so much for such a great experience. Wish we had yall as our local Sonic.“
“Update !!! The (owner) responded back asking me to call an 800 # so it could be reported to corporate. News bulletin !! Your the owner? That's what it said on reply. How about YOU take care of it !!! Wish I could give zero stars. The sonic by the tanger outlet mall off of interstate 10. Ordered 3 ice creams. Mine was a sunday with nuts as it said "ask for nuts". Came out with NO nuts. When we told them I had no nuts the girl sarcastically said " we dont serve nuts anymore" before we could ask why , she says again with sassy tone of voice, " we are working on it". My sisters order was also wrong. We waited for them to come back out to give a refund but no one ever came back out after a good wait so we just left and they kept our overpayment. Your cocky mouth and bad service will never see us again“