Dairy Queen Grill & Chill
$ • Fast Food, Burgers, Ice Cream
Hours:
210 W Minnesota Park Rd, Hammond
(985) 662-3707
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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I paid and ordered two gift certificates. They were never sent to me when I contested the charge. It went for a couple months and they got their money, but I never got the gift certificates.
Dairy Queen in Kilgore Texas sucks. they never answered the phone. and the last time I went there, I ordered a belt buster combo, and I got a piece of meat with cheese on dry bread and floppy french fries. i paid seventeen dollars for that got ripped off. Kilgore texas sucks!!
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 10:30PM |
| Thursday | 10AM - 10:30PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10:30PM |
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Dairy Queen Grill & Chill offers a delightful dining experience, with attentive service and tasty food. The staff goes above and beyond to provide a pleasant customer experience, even during challenging situations. Many customers appreciate the quick attention and excellent customer service from the moment they walk in until they leave. However, some reviews mention complaints about the quantity and quality of the food, stating it may not be worth the price, although the Blizzard is highlighted as a menu item worth the money.
While the atmosphere is described as nice, there are reports of slow service, with some customers experiencing longer wait times. One customer noted an unusual situation when their food was brought to the table, and the staff needed the tray back immediately. There have also been concerns raised about cleanliness, particularly regarding the bathroom facilities.
Despite these issues, the friendly demeanor of the male manager has been praised, with customers feeling welcomed and appreciated. Overall, while there are management and quality concerns, the restaurant still aims to provide a pleasant experience for its visitors.