“Food is always fantastic and the service is excellent! I love that they always have nice dog treats on hand to give to our pups (who LOVE to go through their drive through!) The shrimp po-boys are one of our favorite “comfort meals” and while the line can be very long when they have dinner specials (!!), it is always worth it. Snowballs are good, too! The “frequent customer” program could use some tweaks; some employees seem unfamiliar that it even exists and while I have signed up for it, using it is problematic. Very small complaint though for an otherwise fabulous little place to get food from!“
“There delivery was backed up really bad. The guy who was workin the front and cooking was extremely quick to get on the phone to explain they were backed up pretty bad. So I went and picked up my order instead. He was the only one there working that I saw. Extremely polite, and professional. Made sure I had everything I needed for my order. It was an hour or less before closing and most people would of been aggravated and ready to go home. He greeted me with a friendly and welcoming hello, and the smile and great attitude this employee had was so relaxing. The you buddy for the exceptionally fantastic customer service.“
“I 100% recommend this location. (Jeanerette) the crew is great, they get your order right and service comes with a smile. I drive right past the Franklin location and get my order in Jeanerette on my way to work. I hope the area manager takes note... there are some great people at this location. (Franklin sonic even screws up drinks, steer clear)“