Dunkin' Donuts in Ayer

“Love this Dunkin. The people are so nice. When they do get really busy they do prioritize the drive thru over the people inside (since they don't want the cars to get backed out into the street), but they can only do so much and they do their best.“

“Great coffee, as always, and the service was quick since I was the only one in there. But they were out of the regular milk (not that big a deal) and the place was filthy. No one swept the floors, let alone washed them in a while. The napkin holders were empty and what was left was all over the floor. I didn't plan on siting down (long way home to PA), but I saw that the tables weren't cleaned in a while either.Overall, this store looked run down and forgotten. Full disclosure though, it was my third time coming here (once a year for a conference) and this is the only one when I was thrown back and didn't like it.“