Dunkin' Donuts in Belmont

“They recently had a management change and the difference is clearly visible in terms of turnaround time and consistency. The old shift manager was a good guy but this new one runs the ship like a well oiled machine. It's seriously impressive to watch how efficient the place is now, with a newfound attention to detail and speed. It's the type of pride in your work you'd expect to see in a more pricey restaurant.“

“I'm a food service veteran, so I really appreciate good service.This Dunks is great - Friendly, Fast and Accurate during busy times.During slow times I've gone in and had fabulous conversations with the staff.Yo manager guy - give them all a raise!LoL“

“this Duncan is in the most awkward spot of the town. The entrance is very weird. The parking lot is very narrow upon walking inside. Notice employees are scattering around like they don’t have a destination or assigned locations. This Dunkins definitely needs to be improved. Highly suggest manager talk to employees and have them placed in designated locations to perform work efforts. it’s very important that you have your employees understand that their job is to be placed at certain locations of the building so this way your employees are not scattering around. I sat inside the store for a half an hour and watch your workers do their job as I do Google reviews based on negative reviews which draws my attention to the location when I had walked in I was not greeted as it’s very important to greet every customer that walks in through your doors even when you are working the registers, it’s very important for the register employee to acknowledge new customers or any customer coming in to greet them as they are attending to another very important to greet customers as you are attending another to show that you are appreciated the thought of them coming into your location and welcome them in with hospitality as I watch your workers. Your workers were not designated and we’re trying to perform other employees task. Hope to come back and see that there are some changes.“