“Not only was my coffee ready quickly, but the employee at the counter saw me walking in the direction of the bathroom and buzzed to unlock the door for me without me having to ask. I have been in DD locations thousands of times and never had that happen once. Thank you!“
“This is a chain coffee shop located on the MIT campus, where you can eat donuts and drink coffee at a very good price. The dining environment is good and suitable for chatting or discussion.
Located on the MIT campus, this is a chain coffee shop where you can eat donuts and drink coffee at a very reasonable price. It’s a great value. The dining environment is good and suitable for chatting or discussion.“
“I really love this café!! The staff are always friendly and welcoming, and the outdoor seating area is absolutely lovely!
My only small issue is that the outdoor tables are often dusty. It would be even better if they were cleaned more regularly :/
Otherwise, you are the best!“
“I tried this drink and I absolutely LOVED it! It was so refreshing and perfect for a hot day.
They told me they didn’t have soda, but the gentleman helping me suggested a few different ways he could make it instead. I chose to have it made with black tea mixed with peach, and WOW — I honestly couldn’t believe how good it tasted! It was absolutely amazing.
The gentleman who helped me looked to be in his 40s or older, but unfortunately I didn’t catch his name. He was incredibly kind and helpful, and I really appreciate him taking the time to suggest something different for me.
I normally don’t go to Dunkin’ very often, but I loved this drink SO much that I even took a picture of it so I can show it next time and ask them to make the same thing for me. I really hope I can get the exact same taste again!
Thank you so much! I seriously loved it — 10/10! ❤“
“Absolutely wonderful staff! I had to order a large quantity of coffee and a whole bunch of other treats, and they delivered everything quickly, efficiently, and mannerly while also exuding an extremely welcoming atmosphere. I loved their service so much. I wish I had asked for their names to highlight how great they were.“
“Like two weeks ago, either I accidentally ordered the $6 meal twice or the app malfunctioned and ordered and charged me twice. Either way, I was told to just take both and come back the next day and they’d give me a free one — already a very nice way of handling the situation. Except I forgot to come back the next day. I came in yesterday, two weeks later, and mentioned it to the same person I had talked to after it happened. She said to just come back tomorrow and she’d give me the meal for free then. It was very kind of her to remember and to do that. Most places would just say it was my fault and/or to take it up with the people who run mobile orders on the app. Almost no one would let two weeks pass and still do that. I really appreciate her kindness and wanted to highlight how she went out of her way to be friendly and helpful. Thank you!“
“Very tasty sandwiches plus the counter cashier can speak good Urdu and Hindi despite belonging from Nepal.Rates are reasonable and not overpriced at all. 24 hours service makes it a popular place for food if you arrived late night in the city. Defiantly going their again.“
“This Dunkin' always makes my day when I stop by for my morning coffee M-F. Such friendly staff and lots of really nice people come sit inside. I have never seen this location empty. The food is great and if anything is wrong they will remake it for you with no questions asked (although this has never happened to me). The online orders are ready on time and they talk to me even when I am just coming in to pick it up! Such friendly staff. Highly recommend.“
“I arrived at perfect timing to pick up my friend from their train only to find out it was delayed much longer than I was allowed to sit in the passenger pickup spot.
But then I caught the Dunkin' Donuts only parking. No line because it was between trains, parking when I needed it most, and a quick snack before heading on instead of paying for parking :)
Also super friendly service!!!“
“I love this location, especially when Genesis is there ! I’ve never met someone more kind at a dunks. I usually find her working alone and sometimes it’s busy and she keeps the line moving ! She deserves some recognition, she IS THE BEST !“
“Very nice Dunkin Donuts.. Some staff are amazing and have been there longer the others are catching up. Give them a break. Food is good the $6 meal deal you can't find that anywhere else. A few tables. A bathroom. No stairs so easy for wheelchairs.“
“I come here in the afternoon around 3, pretty much most days. There’s always this gentleman who’s there alone he’s very sweet and makes sure my order is correct. The lobby is always clean for him running the location alone. Coffee is always delicious!! I didn’t get his name but thank you so much“
“The ladies are the best in the JFK Street Dunks
Parking: It's Cambridge. You can't park nor drive on the streets of Cambridge so of course there's no parking. Cambridge is trying to do away with 100% of parking on the streets. Isn't Camb wonderful? Pathetic“