Dunkin'

$ • Coffee Shops

Hours:
201 Alewife Brook Pkwy, Cambridge
(617) 492-9107

Customers' Favorites

Dunkin' Donuts Reviews

Restaurantji Rating
1.9 (98)
Restaurantji Rating

A nice standard dunkins. Never had an issue with any of their food or drinks. Employee was quick and nice. Given that you purchased something, they have no problem with you sitting and chatting for a while.Vegetarian options: A few vegetarian options for food. Some are seasonal sadly.Dietary restrictions: There are dairy free options. They also offer splenda/zero calorie sweetener. I would be aware that their flavor swirls have sugar, and if you can't have that I would order...read full review

Restaurantji Rating

This place is the horrible. The food…well it’s DD so you know what to expect. However I’ll touch on the level of service (or lack of). 2 of the woman who work there treat you as of you are an inconvenience to them. Always an attitude. The store could be empty and you’ll wait at the counter while she’s on her phone watching a YouTube video or on a FaceTime with someone. When she’s ready she will eventually make she way over to you and take your order with an attitude...read full review

Restaurantji Rating

Similar experience as everyone else in the review with the Spanish blonde haired lady, who messed up the mobile orders of our entire group. When we asked her to fix our drinks she threw a fit. I complained to the manager Joan, but she was very defensive of the Spanish lady and did not try to help. Very poor customer service.

More Reviews(98)

Ratings

Hours

Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 6PM
Updated on: