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“Great customer service... Especially in the morning. The employee's are extremely friendly, helpful, and upbeat. You don't get that vibe like you're ruining their day by ordering a coffee like some other dunkin donuts I've been to. They keep the drive thru moving fast as well as the line inside.“
“Who ever the kid is that works mornings at the Enon Street location in Beverly is very rude. I came into the store this morning when they opened at 430am. He saw me walk in, paid no mind to me and went off to God knows where. I waited 5 mins thinking he'll be back, NOPE!!! I walked out. If your not a customer oriented person, THIS JOB ISNT FOR YOU!!“
“Sandro was really a great part of coming here. As someone who’s been to and worked at plenty of Dunks he really stood out in how much you could tell he cared and enjoyed helping you. His team was great as well so will for sure come back based on their service.“
“Amazing they they always have your fresh ice latte and a huge size the size so huge that like in Russia they don’t even have this amount of like a size of which is amazing and I truly love Duncan for that size quality and like the bank for your buck if you would always got some donuts in there as and usually there’s fairly staff and ducking is kind of the way it’s really cheap but so delicious and amazing. So hence there you have five stars for me. -Ted Zeppelin.“
“5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his amazing work.“