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“Great customer service... Especially in the morning. The employee's are extremely friendly, helpful, and upbeat. You don't get that vibe like you're ruining their day by ordering a coffee like some other dunkin donuts I've been to. They keep the drive thru moving fast as well as the line inside.“
“5 star for Dylan and Dylan only. Today the restaurant was filled with about 25 college students waiting for orders. Poor Dylan was the only employee working and was able to get orders out and maintain professionalism through such a difficult situation. Apparently his two other coworkers walked out leaving him on his own at one of the busiest times. Dylan deserves a raise. Not sure who the manager is but Dylan is a star and needs to be rewarded for his amazing work.“
“Sandro was really a great part of coming here. As someone who’s been to and worked at plenty of Dunks he really stood out in how much you could tell he cared and enjoyed helping you. His team was great as well so will for sure come back based on their service.“
“LeeAnne is always a bright spot to start my workday at the High Street DD drive-through. She makes sure my morning order is ready, calls me by name, and has a smile ready. Every holiday she provides not only spirit but "holiday appropriate" complementary attire to provide customers with a happy start to their day. LeAnne and the morning crew are a very positive asset to DD and the customers.“
“Who ever the kid is that works mornings at the Enon Street location in Beverly is very rude. I came into the store this morning when they opened at 430am. He saw me walk in, paid no mind to me and went off to God knows where. I waited 5 mins thinking he'll be back, NOPE!!! I walked out. If your not a customer oriented person, THIS JOB ISNT FOR YOU!!“