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Shake Shack Downtown Crossing

$ • Burgers, Fast Food

Hours:
322 Washington St, Boston
(857) 504-8932

Take-Out/Delivery Options

Customers' Favorites

Shake Shack Reviews

3.8 (101)
Service was an automated kiosk.Even when it was ready they yelled out my number and left food on counter.The tables and sitting area was a neat setup but really needed to be cleaned.The food was ok. Nothing special. We had Korean fries and chicken sandwich , a maple shake, and a basic burger. To me the quantity was small for the 30 dollar bill...I used the center neutral bathroom which I thought was fabulous until I walked in and there was urine all over the floor in front of...read full review

Paul is an incredibly kind and attentive server. I don’t run into many pleasant experiences with people in the food service industry, and Paul reminded me that they can happen from time to time. Thanks again Paul for all that you do, and for showing me how to order on the kiosk!

Food is great. Service is usually pretty good. Bathrooms are relatively clean. I just wish it was a little less expensive. The restaurant itself is also pretty clean. No complaints.

More Reviews(238)

Ratings

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Hours

Monday 10:30AM - 9:30PM
Tuesday 10:30AM - 9:30PM
Wednesday 10:30AM - 9:30PM
Thursday 10:30AM - 9:30PM
Friday 10:30AM - 10:30PM
Saturday 10:30AM - 10:30PM
Sunday 10:30AM - 9:30PM
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