4.6
Superb
84 Reviews
271 Meridian St, East Boston · 1.12 miles
Customers’ favorites
- Personaliza Tu Pastel Con Cupcakes
- Chocolate Covered Strawberry
- Anything Written on the Cake
- Breakfast Tacos Tray
“I ordered my daughters 6th birthday cake from La Casa Del Pandebono and it literally the best experience I’ve ever had with any business. Not only was the custom cake beautiful and delicious, they provided a level of exceptional customer service that I didn’t even know existed. The “Tangled” cake included a beautiful edible gold crown as it’s center piece, and it was packaged separately. Despite my best efforts to handle it carefully, I accidentally broke it the night before the birthday party. I texted the owner asking if he has recommendations for me to reassemble it (knowing it was unlikely, but I was desperate). He immediately responded and asked for my address, letting me know he’d deliver a new one when he closed the store (I live in another town). I was shocked at his generosity and beyond grateful. As an expression of gratitude, a sent him an additional tip which he politely attempted to reject (I wouldn’t allow it…haha). In return, he delivered not only the grown, but an order of birria tacos and an empanada (which I was admiring when I went to pick up the cake) - literally the best tacos I’ve ever had. I cannot emphasize how touched I was by this experience. La Casa Del Pandebono is a rare gem - baked goods that are truly a work of art, and incredible food that is only surpassed by the unbelievable customer service. I will be a customer for life.”