Panera Bread

$ •

601 Memorial Dr Suite G, Chicopee
(413) 593-1800


Take-Out/Delivery Options


Reviews for Panera Bread

Management sets the tone. If you've read my reviews, you know how I feel about management in chain and all restaurant businesses. Bravo to the manager at the Chicopee MA Panera who was circulating the dining room. I was literally trying to figure out how to make a comment on Facebook about my fruit cup that was only half full. When she asked if I needed anything, I Presented her with my half full cup and she responded in a way that showed she understood my problem. She full review
CHECK YOUR FOOD BEFORE YOU LEAVE! We ordered two full size salads, looked nothing like a full size, did not have what it the description says (asian sesame chicken salad especially was a joke) and NO condiments for salad, not separate nor on the salad itself. Food was edible but just not accurate or acceptable. So be aware!!I usually check my Panera order before leaving but we were so hungry and in a hurry due to work the next day so I didn’t bother, my trust fooled me, sadly.
I had placed an order to go. I had received the email that my order was ready. I walked in and had seen only 1order. So not thinking anything of it, I take it and break the seals and realize it’s not my order. I very politely went back in and explained that I had been mistaken, I told them that I hadn’t wanted to leave a bag with broken seals due to COVID protocol. The manager looks at the bag, looks at me, then turns to her coworker and yells “SHE took it.” In the full review

More Reviews(133)


Monday 6:30AM - 9:30PM
Tuesday 6:30AM - 9:30PM
Wednesday 6:30AM - 9:30PM
Thursday 6:30AM - 9:30PM
Friday 6:30AM - 10PM
Saturday 6:30AM - 10PM
Sunday 6:30AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.