Customers` Favorites
Customers` Favorites
“Alittle more saucy than I prefer but overall very good, twice as much food as I expected. I got the teriyaki chicken sandwich, grilled. The bread was so soft with just the right tender crunch. I would eat here again. The employees were friendly and accommodating. Abe came out of the kitchen to personally ask my husband if he enjoyed his sandwich, since he (my husband) was unsure if he would like the Korean BBQ (he did like it). Emily was on the register. She was patient, helpful, and kind as we decided what we wanted, explaining different options. The restaurant was clean and quiet when we were there, but there's not a lot of sound dampening materials so I imagine it could get not quiet if they are very busy.“
Customers` Favorites
“I've been craving a classic veggie pocket for years after moving out of state. Lita was so super friendly and took her time making my sandwich even though I arrived only a few minutes before closing. We chatted while she prepared my pocket and wished me well when I left. Great, clean location. My sandwich was perfect. I'll definitely go back on my next visit to the area.“
Customers` Favorites
“Been stopping by here the last few months since I discovered this gem. Ordered catering for family Easter get together for 14 and could have easily fed 25! Everything was delicious, fresh, and they helped me carry it out to my car. Five stars all around and Thank you, Luca’s!“
Customers` Favorites
“It was so nice walking in and being greeted by Steven and his team. Steven was friendly, attentive and just had such a great attitude. We’re pretty particular about how we like our sandwiches made, and he actually listened and made them exactly how we asked, which doesn’t always happen at other Jersey Mike’s locations we’ve been to!
Steven also has a great sense of humor and upbeat personality. He had customers laughing, and you could tell his positive energy carried over to his team too.
I just wanted to give Steven, the rest of the team (sorry I didn’t catch everyone’s names!), and this location the recognition they deserve. Thank you all for taking such good care of us and making our sandwiches perfectly, especially cutting them open-faced and not all the way through, just how we like them! It’s the little things and great customer service that really stand out. We’ll definitely be back!“
Customers` Favorites
“Ever been caught between reality and Heaven? Well I have. Multiple times. At the Franklin Subway. I believe there are only two perfect people who have ever walked this earth, Jesus Christ and Jay from Subway. The ham layering - astounding, the mayonnaise coating - staggering, and the unpretentious sprinkling of gently-strained Mediterranean Sea Salt and Andes-grown rich black pepper brings my mouth to a climax one often spends a lifetime searching for. If there ever comes a point where you have to choose between life and a Jay Subway-sandwich, please think long and hard because I promise, there is no greater joy that I've experienced. Jay - Thank YOU.“
Customers` Favorites
“Very very clean and great experience over all. The ladies were soo nice and very friendly great conversations. Plus the food all look really good nothing looked bad or spoiled and the inside is soo clean! Highly recommend if you’re looking for a sandwich shop or a subway to visit!“
“I put in a last minute catering order, the online system has built in guardrails and I needed it faster. I called the store and they accommodated my needs graciously. When picking up the manager noticed my full hands and ran out behind me to ensure someone could open my car door to load the food. All in all a great choice for a team lunch!“
Customers` Favorites
“the best subs ever! The Bread!!!!“
Customers` Favorites
“A big breakfast to start your day with localized restaurant“
Customers` Favorites
“I was travelling and stopped at the service centre on the highway/turnpike. I ordered the Chicken Teriyaki Rice and Grain Bowl. It had lots of chicken, with some veges, rice and bits of pineapple. It was delicious - super tasty! Thanks to the staff for such a nice meal. Sorry, no pics. I had eaten it all before remembering too.“
Customers` Favorites
“Everything here is awesome. Staff is great, great fresh food! The owner is a really nice guy and takes care of customers.“
Customers` Favorites
“Had a sandwich from here today, The sandwich was a meat ball sandwich and it was so delicious. It doesn't have a burnt taste like other subways do. Love this place. This would be my new quick lunch pickup place. Staff was very friendly.“
“I sent my friends to this place with my warmest recommendations. I visit this place often. I get very good feedback from my friends. The the cooking is great and the crew is very friendly and cooperative. Whenever we go to this place we enjoy a lovely evening. I recommend this place with pleasure.“
Customers` Favorites
“They never put enough food on the subs and it doesn't matter which location
they cut the deli meats really really thin
I never come back to any of subway locations again
I will get more for money at another place“
“I am a frequent customer of this location, eat 2-3 days a week. used to love eating amato's as a kid best place to go to relive my childhood. Do have a problem with the young guy that works there twice now whenever he has had to make my sandwiches he has messed up. Refuse to order through doordash anymore and will only go in the store and order so I can watch him make my sandwiches. Not the sound rude but it's really not that hard to read Black ink on white paper on how to make a sandwich especially since I order the same thing every time I go in made the same way“
“I had an issue with my car and guess who comes and saves me right outside the store. THANK YOU GUYS (It was a nice young lady and gentleman with a dress shirt on...I'm sorry I didn't get names)......well I just want to let people know it was the kindest thing that has really ever happened to me and I just had a bad day in general and was at my limit. Oh and then the lady mentioned to come in if I need to (tow truck wait, who knows), and tells me the sandwich and a cold drink was on the house if I wanted, which I would have loved but other things were pending lol.....it was just super kind, and made my day. It's nice to know people out there still exist like this. ❤️. Karma is real too...“
“Younger man that works at this location is the best! Always amazing service, super friendly and always remembers my order and name even after a long time away! He deserves the biggest raise! BEST SUBWAY IN FRANKLIN PROBABLY EVEN NEW ENGLAND!!! BEST EMPLOYEE EVER“
Customers` Favorites
“Cleaner and Better service than other Subway locations in the area. Thank you as always! Crisp veggies etc, and they accept the mailed coupons too.
Parking: It's in the Walmart. plenty.
Wheelchair accessibility: ground floor of the walmart. automatic doors, etc.“
“Nice friendly vibe . Service is good and food is tasty and fresh . The price is standard of all subways in Ma . The portion size and value is good for price . They have a free parking lot. .
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: They have a parking lot
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“The staff demonstrate an impressive commitment to customer satisfaction, readily accommodating special requests and exhibiting a keen attention to detail. This dedication fosters a sense of personalization that transforms a routine visit into a notably pleasant experience.
In essence, Subway’s customer service exemplifies excellence through its harmonious blend of efficiency, courtesy, and genuine care. It stands as a paradigm of how attentive service can enhance even the simplest of dining occasions.“
Customers` Favorites
“This location was very clean. Although on a main road, plenty of parking in the lot. The workers were so friendly & kind. Had a smile on their face the entire time and were so genuine. This was the best subway experience I’ve ever had.“
Customers` Favorites
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“I work in the area and always stop here when I get a chance. The ladies are friendly and efficient and they make my sandwich just the way I like it and it's always delicious. Whether I'm the only one there or standing in a long line, they are always pleasant. My only complaint would be is the fountain drink dispenser always seems to be broken.“