Chicken Shops near Springfield, MA

“The food was good, although I wish they hadn't lathered my rice plate with damn near a bottle of sauce without asking if I wanted extra sauce. I ordered a falafel rice plate, a slice of pie, along with chicken tenders and fries.

Falafel - 3
Rice- 4
Chicken tenders - 5
Fries - 5
Slice of oreo cookie pie - meh

As with most places in Springfield, customer service was mid. I don't get why so many of these cashiers are so miserable. People need to understand that they need the customer to return in order to keep the lights on. It's not hard to be a friendly face and to voluntarily offer that the food will take some time. It took 15-20 minutes to get my food. I would've rated this place a 2 but the food at this price is very good.“

“I was very disappointed 😔 I Love Chick-fil-A but this location is not clean at all and it literally just opened. My chicken sandwich was burnt and waffle fries were cold and all the tables were dirty and it took forever to get our food. So definitely sticking to the one in Chicopee, sorry!“

“We were starving. We got off the highway to get gas at 12am on the way home to Boston. After leaving another restaurant drive thru because they were having issues. We order at the. Drive thru and the employee was so nice and friendly. Food was hot and fresh. Great service and food especially so late at night.“

“I’ve gone to multiple KFC and this one is my favorite KFC location. Food is always on point, they never mess up my order, and I’m always greeted when I come here. Rosemary who works there is my favorite worker there, she already knows me by my name and what I want lol“

“Chicken is just phenomenal! 😋“

“There is an employee named Iliana (spelling may be incorrect) who is an absolute PLEASURE and goes above and beyond. This is the person to promote, this is the person to give a raise, and THIS is the beautiful young lady you DO NOT want to lose. Thank you Iliana for your great customer service and going above and beyond. With a genuine and beautiful smile the whole time!“

“I don't work here, but this place is great! Food always amazing, staff is great! I love to write open honest reviews about places!
No complaints, no issues, and if you've ever had one here just say something! They bend over backwards to make you very happy.“

“I just had an experience in Chick-Fil-A in Enfield CT where an unfortunate moment happened (nothing bad with chick fil a). I was sitting with 4 of my friends and one of the chick fil a workers was bringing one of my friends his milkshake. As she was leaving, he stood up and went to go throw something in the trash but responded to her, commenting on the fact that she forgot to say “my pleasure”. Clearly taken back by it visually, she still maintained complete composure and even gave us a free ice cream which we couldn’t possibly accept. I’m writing this strictly to commend the efforts of this woman, whom I didn’t catch the name of but could recognize by face, and her sheer strength to put her job over her feelings. We of course apologized profusely for our friend (he apologized as well) and I would like to send one last apology to that lovely woman who took care of us tonight. Thank you so much!“

“Nice and hot all though I waited 40 minutes it was worth it😍“

“Great food and great service! We've drive about 20 miles from where we live because we know it's always good!“