Customers` Favorites
Customers` Favorites
“If there were a sixth star, I would give it to Serj, and then I would personally petition the United Nations to create a seventh star just so I could give him that one too. That’s how good this man is at his job.
My journey began as I walked through the hallowed doors of Olive Garden, where the aroma of endless breadsticks and the faint whisper of Alfredo sauce linger in the air like a divine hymn. The hostess led me to my table, but little did I know that fate itself had seated me in Serj’s section.
From the moment he approached, it was clear I wasn’t dealing with an ordinary waiter. No. Serj appeared at my table as though descending from the heavens—apron neatly tied, pen at the ready, posture strong, eyes twinkling with the kind of confidence that says, “I can carry six soup bowls in one hand and refill your water before you even realize you’re thirsty.”
He introduced himself with the grace of a Broadway performer and the sincerity of a man who truly understands the weight of unlimited salad. “Hi, I’m Serj, I’ll be taking care of you today.” Taking care of me? Friend, Serj didn’t just take care of me. He shepherded me through a culinary odyssey.
When I asked for extra breadsticks, he didn’t just bring them—he presented them, like a knight returning from battle with treasure for his king. When I inquired about the difference between the Tour of Italy and the Chicken Alfredo, Serj’s explanation was so detailed, I felt like I had just attended a TED Talk on pasta-based decision-making. He gestured with such passion toward the menu, I half expected him to pull out a laser pointer and pie charts.
At one point, I dropped my fork. Before it even hit the floor, Serj materialized with a replacement, as though he had foreseen this in a prophetic vision earlier that morning. Truly, this man must have Spidey-sense, but instead of crime, his powers are tuned to the vibrations of clattering cutlery.
Midway through the meal, he checked in—not too much, not too little. Like Goldilocks’ ideal bowl of porridge, his timing was just right. I imagine Serj keeps an internal clock, finely calibrated to the digestive rhythms of mankind.
But the true climax of this saga came with dessert. I was full. Stuffed, even. Yet Serj, with the persuasive power of a seasoned diplomat, described the Warm Italian Doughnut's with such poetic elegance that I found myself ordering one. Reader, I devoured it, tears of joy streaming down my face, while Serj nodded knowingly in the background, like a mentor watching his pupil achieve greatness.
In conclusion, Serj is not a waiter. He is an experience. A legend. A national treasure. If Olive Garden ever creates a Hall of Fame, Serj’s apron should be the first item enshrined within.
Go to Olive Garden. Ask for Serj. And prepare yourself.“
Customers` Favorites
“the food was amazing! i won the family dinner raffle and order chicken parm. my family loved it! we will definitely be back again!“
Customers` Favorites
“This place is phenomenal! I have never had a bad meal. Their food is consistently outstanding. The owners and service are impeccable. Great for a date night or for a family dinner. My 3 girls love to get dressed up and eat here. I highly recommend!“
Customers` Favorites
“Great food and an amazing staff“
Customers` Favorites
“Just had a great meal, great service, lovely little cafe, fresh cooked meals. Bread, salad and soup was fantastic. Generous servings and deserts. Will be back“
Customers` Favorites
“Best food/pizza in western MASSACHUSETTS.“
Customers` Favorites
“Excellent Food! Excellent Service Excellent Atmosphere Excellent Drinks highly recommend,“
Customers` Favorites
“Food is spectacular The best Italian since I moved to Connecticut Our server was excellent“
Customers` Favorites
“I believe it was the owner that greeted me, This was my first time into the deli. He told me he thought I would really like it and he was wrong, I LOVED IT! I tried the hot bar. For $9.99 a pound they have an array of fresh made dishes. I tried the lemon chicken, mac n cheese, vegis & roasted potatoes. It was like having an Italian home cooked meal on the fly! I am excited to go back and try other hot bar items and they also have a delightful menu of sandwiches/wraps/salads for lunch! I work in the area and I am glad I stopped in today! They also have specialty Italian groceries/meat/cheeses for sale! Perfect place. Thank you for your hospitality today.“
Customers` Favorites
“We celebrated our anniversary here tonight and it was incredible. Every single thing from the drinks, to the apps to the main dishes and even our dessert were all fantastic. Lisa and Mike on the bar were sweet, attentive and super personable. We had an amazing time!“
Customers` Favorites
“I have never had a bad meal at this restaurant. My mom is in a nursing home and I bring her there food at times and let me tell you this little stubborn Italian loves it. From the sauce to the food it's self. This staff goes above and beyond to make sure your treated like family and I know that's what I am looking for. Emma keep up the great work......“
Customers` Favorites
“Absolutely delicious. Definitely go try them out!!!“
Customers` Favorites
“I hosted a dinner party after my daughter's graduation on May 2nd. I had met with the owner, Lyndsay, in advance and saw the private upstairs area. There were 14 of us and that private space is lovely. The food was exceptional! The salads, entrees, appetizers and desserts were so good and everyone was very impressed. The cocktails were delicious. None of us had eaten there before and I wanted someplace new and different. Everything about the evening was perfect and Lyndsay went out of her make to make sure I was satisfied with the entire event. I will definitely be back. I highly recommend Osteria. I highly recommend“
Customers` Favorites
“Favorite place to eat“
Customers` Favorites
“I didn’t think it was possible, but the chicken Milanese grinder is better than ever!! and of course, the tricolor salad, always amazing. The delicious Cosmo, Peroni on draft and our wonderful server Gina made it a great night. Thank you!“
Customers` Favorites
“We had dinner at your restaurant for the first time and it was AMAZING! The server, Bridget, was awesome! Our meals were soooooo good ! We will definitely be back!“
Customers` Favorites
“I love this place so much. The owners/staff are really awesome, the prices are affordable, the pizza/grinders/salads/desserts we’ve had are all amazing, awesome toppings, and always delivered quickly. Pizza Royal is a great local pizza place in Springfield and I’d recommend it to anyone! I don’t get pizza from anywhere else.“
Customers` Favorites
“My mother who lives nearby at Reeds landing enjoys still being able to go out for a meal now and then. Not only is your food always good, but I want to give a shout out to your staff for going above and beyond with helping my mother who uses a walker with getting through the front entrance doors safely. Thanks again!“
Customers` Favorites
“First time at Milanos, very good experience. The two people behind the bar were efficient and friendly — I had a spicy marg and a tasty spritz with strawberry and fig. Friendly patrons at the bar. Pizza was delicious. Alfredo and manicotti both good. Very welcoming environment. It’s an hour drive for us and we will for sure be back.“
Customers` Favorites
“We’ve gotten some amazing pizza and huge calzones from here. Tonight we ordered onion rings, and grinders. The onion rings are beer battered and so delicious! The cold ham and provolone grinder I got had super soft, fresh bread which is so hard to find these days! Most places use old bread and I’m always disappointed. I highly recommend Italian Friendly for everything!!!“
Customers` Favorites
“just had a couple meatball grinders for dinner...... meatballs are delicious, their sauce is also delicious, but what puts it over the top is their house made grinder rolls !! Delicious !!!“
Customers` Favorites
“This is, without a doubt, some of the best pizza I’ve ever had. The Greek-style preparation is perfectly balanced—not overly greasy or excessively cheesy, as is sometimes the case with this style. What truly sets this establishment apart is the consistent quality across the entire menu. From the subs and sides to the full dinner options, every item I've tried has been exceptional.
The crust stands out in particular: soft and unique, with just the right amount of crunch. Orders are consistently prepared in a timely manner, and the restaurant itself is spotless, with clearly presented menus that make ordering easy.
The owners are genuinely kind and welcoming, adding a personal touch to every visit. A true hidden gem located in the heart of Sixteen Acres—absolutely worth a visit.“
Customers` Favorites
“Food Was So GOOD ! We Order Chicken Parmesan dinner everything was so delicious. Thank you for the great food.“
Customers` Favorites
“Me, the Mrs. and our youngest son dined in after Mass one Thursday evening. Our server was very attentive, and she took very good care of us.
The food was very tasty and delicious. We enjoyed the nostalgic and comfortable atmosphere. A good time was had by all.“
Customers` Favorites
“I recently got catering for the first time from Frankie’s. It was absolutely excellent and everyone loved it! Frankie was more than generous and gave us tons of food so everybody took home leftovers. I got nothing but positive feedback. Their pizza and other food is also excellent as well. I live right down the street and the place is always busy. Definitely one of the best places for a pizza and Italian food in the area! Frankie and everybody who works there is also extremely nice. I 100% recommend you check it out if you haven’t already!!!“
Customers` Favorites
“They have the best 1 pound meatballs ! Everything in their store looks delicious!“
Customers` Favorites
“Their food is amazing. The wife and I have been doing their cauliflower crust pizza with only chicken, broccoli, olive oil and garlic (no cheese), it is our treat for our diet. I could eat it everyday! We have both lost weight and still can enjoy a treat every once in a while. We have never had a bad meal there! I highly recommend anything on the menu, the food is spectacular!“
Customers` Favorites
“I’ve been coming to Family Pizzeria for years, and even left them a 5-star review over 7 years ago. After a long break since 2020, I finally made it back—and I’m happy to say the place is just as great, if not better, than I remember.
The dining room is clean, cozy, and welcoming with exposed brick, friendly vibes, and plenty of seating. The staff was warm and attentive throughout our visit, making the experience feel personal and relaxed. It was great to see the same sense of family and community I remembered from before.
We started with their tortellini soup and stuffed garlic bread—fresh, hot, and comforting. For entrées, we had the spaghetti and meatballs and the lasagna. Both were flavorful, generous in portion, and served piping hot. The sauce is rich and classic, the kind that sticks with you in a good way.
Family Pizzeria still lives up to its name—great food, great service, and a place that feels like home. I came back to upgrade my review, and I’m glad I did. If you’re looking for an authentic local spot with hearty Italian comfort food, this is it.“
Customers` Favorites
“Had a pizza last night
It got here promptly, hot, & delivery person was very friendly ! It was delicious, had regular crust, sausage, hamburger, pepperoni, & mushrooms & it was fairly thin, crispy, it was delicious !
Price was more than a couple of places we’ve gotten it but worth it !!“
Customers` Favorites
“Iris told us she has owned this place since 1963! She took so much care to make sure we got the food we wanted in the time we had to sit down and eat. Everything is fresh baked, woth fresh ingredients and it definitely makes the difference. It reminded me of my grandparents, the way they used to cook.
Some small notes, but not to deter you, make sure you go to the bathroom before hand because there is none here. It does take some time for deserts, because they are made fresh; about 30 minutes. The tables can be a bit wobbly, but it all has a wonderful, thoughtful presentation from the old country, as she put it. We did not see alcohol on the menu, but it was nothing problem to grab beer across the street and eat it with our wings and pizza.
The pizza was exactly what we wanted from that Greek/Italian style, cut into squares and the wings were surprisingly good. Get the garlic parm.
Lovely owner who takes so much care in everything she does. Can't wait to eat the cake when we get home.“
Customers` Favorites
“I went to this cafe today and the inside of the place was so clean 🧼 smelled like holiday spice. The customer service was great the owner miss Luisa was so fun and sweet. I got an apple danish and a cinnamon cappuccino ☕️. If you need a place that’s cozy to get some work done on a laptop 💻 or just a quick getaway to feel appreciated please go to cafe palazzo 😊“
Customers` Favorites
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“We were in town for a convention. We were a group of 16. I worked with Chris to set up a menu for our group. He was amazing! He made all the right suggestions and the food was delicious. We had a 9 year old in the group and Chris made sure that he had exactly what he wanted. The evening was terrific. Service and food was superb. We would definitely go back if we are in town again. A big thank you to Chris and the entire staff!“