$ • Fast Food, Burgers

429 Memorial Ave, West Springfield
(413) 787-9951


Take-Out/Delivery Options


Reviews for McDonald's

Extremely slow and extremely disorganized. Employees were not interested in helping us, and were not pleasant. My special needs and disabled aunt loves mcdonald's, and this was one of the only times we were able to take her out of assisted living to go out to mcdonald's. We all were disappointed but especially her.

Me and my aunt came here to get lunch. I ordered a fish fillet with a medium chocolate shake and my aunt ordered a fish fillet with a ice tea. The food was great. The line in the drive thru was not that bad. We were like the second or 3rd car in line. The service was great the staff was nice to us. The parking lot was big with handicap parking and handicap accessible entrance.

Ordered through door dash. I got a phone call from the store but instead of saying " hi this is McDonald's we don't have strawberry milk shakes would you like something else?" I answered the phone and was told "we don't have it". No introduction, nothing. After talking to 3 different people asking to cancel my order because of the rudeness of several employees. My husband eventually took my phone because I wasn't getting anywhere with the 3 employees I full review

More Reviews(91)


Monday 5AM - 1AM
Tuesday 5AM - 1AM
Wednesday 5AM - 1AM
Thursday 5AM - 1AM
Friday 5AM - 1AM
Saturday 5AM - 1AM
Sunday 5AM - 1AM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.