Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
465 E Main St, Westfield
(413) 729-6688

Customers' Favorites

Chipotle Mexican Grill Reviews

Restaurantji Rating
1.9 (83)
Restaurantji Rating

Worst experience. The employees were very rude and short. They forgot to include chips with my online order and when I called to ask about getting a refund or compensation—- the employee was super rude and said “we’re low on chips, but I guess I can set some aside for you”. When I asked for her name she replied “I don’t need to supply you with my name”. Wicked rude and unprofessional.

Restaurantji Rating

This place outright sucks, but if you must order from here, avoid doing so online — that's when employees are especially uninterested; they will either halve your portions or simply mess up, as they've been doing to me, this time only including four of the eleven ingredients requested. And if it ameliorates matters, I've only contracted food poisoning once out of my dozen or so visits.

Restaurantji Rating

First, the workers give you attitude and act like you are bothering them with your existence. One happened to be smacking gum in his wide open mouth the whole time which really grossed me out. Same worker would ask what I wanted and then proceed to talk to his coworker next to him and then would ask what I wanted again because he didn’t hear me. Second, these people will literally take a scoop of meat and shake out half so you get a half portion of whatever you ask for. So you...read full review

More Reviews(84)

Ratings

Hours

Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM
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