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“I want to give a big shout-out to Harsimran at Tim Hortons! She’s always friendly, hardworking, and goes above and beyond to make sure everything runs smoothly. Her customer service is amazing — she’s always smiling, quick, and super helpful. Every time I visit, she makes the experience better. Tim Hortons is lucky to have her on the team! 🌟“
“My family and I come here almost every night for coffee, and the service this evening was excellent as always. The staff were polite, efficient, and very friendly. We appreciate the consistent quality and warm atmosphere every time we visit. Great job to the whole team! Komel,Simrat,Jasmine thumbs up!“
“Everyone is so friendly and fast at this location! I’d like to give a shoutout to Khushman, who is always coming to work with the most brightest and positive attitude even when it’s busy! As someone who used to work a fast food job, I’m really impressed and inspired by her work ethic and exceptional service. She greets me with a smile and is super friendly. Also she’s super fast and an excellent multi-tasker!“
“I had a great experience at the Tim Hortons on Kenaston in Winnipeg. They made sure my order was just right. It’s rare to find such positive energy and attention to detail nowdays. The coffee was fresh, my order was accurate, and the whole experience made my day better. Highly recommend this location for anyone in the area. Special thanks to harman for being so kind and patient while taking my order.“
“This Tim Hortons offers a welcoming atmosphere and reliable service. The staff are frequently praised for their friendliness and efficiency, creating a pleasant experience for customers. The location itself is clean and well-maintained, providing a comfortable space for both quick stops and longer visits. Overall, this Tim Hortons location stands out for its excellent staff and convenient setting.“
“I really love this Brookside branch because of the friendly staffs especially in drive thru they're fast abd accurate but you dont feel they rushing you kudos to the Brookside team!
Really lovin the Maple Donuts 😍“
Coffee Shops • $
“This Tim Hortons might take its sweet time getting your order out, but it’s hard to stay mad when the atmosphere’s this good. The place just feels cozy — calm music, clean tables, and that unmistakable smell of fresh coffee that makes every Winnipeg morning feel a bit better.
Sure, the line moves slower than traffic on Portage after a Jets game, but once you sit down, it’s honestly one of the nicest, most relaxing Tims in the city. Perfect spot to sip, scroll, and just enjoy the vibe.“
“This location is very busy, but the team makes sure to be fast as possible to deliver the best service to their customers.
I ordered breakfast when the line was long- despite having to rush and stress things, the team always makes sure to give it their all, smile, and thanking their customers for visiting.“
“I always stop by to get my sausage farmers wrap and coffee for my family, and it’s always a great experience! The food is fresh, tasty, and served hot every time. The coffee is rich and smooth — the perfect way to start our mornings. The staff are friendly and quick, even when it’s busy. My family looks forward to breakfast from here every day! Highly recommend this place for anyone who loves a good breakfast on the go.“
“I had a really good experience. The staff were friendly, they took my order politely, and everything was served the way I wanted. The service was fast, the place was clean, and the food and coffee tasted fresh. Overall, it was a comfortable and pleasant visit, and I would be happy to go again. I attend by amrit.“
“Staff members are very nice and friendly. Employee name is parlo i think he took my order with smile and another girl on sandwich station she made perfect wraps i wasn’t know her name i ordered around 8:45 . Thank you for making my breakfast today 😇“
“Specific heartfelt shoutout to Mr Aman The Sikh Person he is always very soft spoken and emensely kind and professional not just with me but with almost everyone i see him serve. There is a calm about the guy that is contagious kudos and cheers to him“
“Give the lady with short red hair who was working the drivethru this morning a promotion! She was so sweet and friendly. I have not had good service at any Tim Hortons in what feels like years. But this lady made my day by just being kind and not rushing me through and basically throwing my food at me to go fast. It goes a long way! Thank you for doing good work girl!“
“Service at Tim's on Northgate has always been exemplary. Keep it up. It's June 30, 2022, had hot chocolate and chicken strips. You guys are great!! March 16, Saturday night. Thank you for the hot chocolate and the good service. Not that I have ever had problems with my order. I know some people make the coffee shops not a nice place to eat and use the facilities and ruin it and make a mess. I was having my hot chocolate when I noticed one familiar girl I know from a group. They lined up to use the facility, out came one of her young friends and told her something and I asked what's wrong, so she told me. Even though i told her she should tell the staff, she said they only went there to get something hot and will go home eventually.
Favorite to order has been bb breakfast muffin without butter and coffee.
August 18, 2024
Sheesh. Thank you“
“The best Tims Horton in the city! Staffs are so enthusiastic and friendly, always making me feel comfortable when communicating with them. I've tried many Tims store in Winnipeg, but this is the first one that comes to mind when I want an Iced Latte and Wedges, even though it's quite far from my house. Well, it's not just about the drinks, it's about how they make you feel.“
““Exceptional service every time! The team at this Tim Hortons—Sumeet, Gurwinder, Arsh, and Suman—always go above and beyond to make customers feel welcome. Their warm smiles and friendly attitude create a positive atmosphere that makes every visit enjoyable. Whether it’s a busy morning rush or a quiet afternoon, they serve with efficiency and professionalism. Truly a fantastic team that makes this location stand out!”“
“Long story short — I’m blown away by the service!
I had mistakenly placed an online order at this store. I called right away to let them know not to prepare it because I didn’t want the food to go to waste. To my surprise, the manager told me she would give me a store credit. I told her not to worry about it since I wasn’t sure when I’d be back.
Fast forward 7 months — I happened to visit the same store again. I mentioned the incident to the manager, and she looked it up in the system. Guess what? I still got my order, even after 7–8 months!
Wow — I’m truly impressed!“
“I want to say about customer service I had recently at this location that was amazing, 5 star. Pavlo helped me to find what I need and made a combo for me which saved me a few dollars. Also he helped me with app and told me that I can have a free stuff if I will use it. People like Pavlo keeps our believes in customer service still, he should be a manager!“
“I love stopping at the Tim Hortons in the food court. While the mall environment can be a bit chaotic, the staff here provides a pocket of calm, positive energy.
Every team member is genuinely cheerful and brightens the atmosphere. They consistently offer service with a smile, even when the line stretches back! They are courteous, helpful, and demonstrate outstanding composure under pressure. They don't just serve coffee; they serve it with a dose of true hospitality.
A special shout-out to the whole crew for their tireless work ethic and for making every visit feel friendly and welcoming. Thank you for your hard work!“
“I go to this destination daily. Friendly staff and well managed. Very busy location that does frequently run out of certain items ( if u love cookies, you may be out of luck!). The drive-through is quick! Love this location!
Kid-friendliness: Very good with kids at this location and if you bring your dog through the drive through they usually offer a treat!“
“I go here almost daily, the lineup can be long when it's busy - would be a great idea to have dedicated cashier's when this is the case to move people along quicker. The staff however are absolutely friendly and they are pretty good at remembering the name and the normal order for regular customers. Adds a nice personal touch to the visit. I've never had an order be incorrect here, unlike some others I've gone to.“
“This the worst Tim Hortons I have ever been to. The staff and service are the worst. They seem to be at work as play time instead of looking after customers. The biggest problem is I have to ask for a napkin with my donut. They put two donuts in the same small bag which now the icing is going on the other donut. I asked for two separate bags and I got attitude from the worker. I am the customer and feel I was treated badly. The Manager and Owner needs to train the night crew big time. They need to treat customers with respect. The atmosphere now sucks because the place is dirty and the attitude of staff makes even the service a terrible experience. From now on I will go to Grace Hospital Tim Hortons closer to home and treated like a customer. Maybe even go to McDonald's Restaurant and still treated like a customer with a smile. This place is NOT CUSTOMER FRIENDLY.Went to Tim's twice in the last week. The big thing is the pizza. The first thing is that the Pepperoni pizza is absolutely great. Second visit we had bacon everything pizza. Both are very good. The next visit we will try the three cheese simple. Tim's prices are great and you don't feel sick because of the dough. Tim's pizza is flatbread. We will be back for this pizza.“
“This is a self serve Tim's. They have regular and dark roast as well as french vanilla. They also have the same variety of sizes but I didnt see any Tim's food. Not bad, definitely not as good in comparison with non self serve Tim's, but it's not bad. Certainly better than other coffee shops around.“
“Always a great experience at this Tim Hortons! The food is fresh, the coffee is hot, and the service is fast and friendly. Whether I go through the drive-thru or stop inside, I’m always impressed by how quickly they get my order out without sacrificing quality. Great job to the team!“
“We ordered coffee today at the drive-through; this location has fast service, and we got our coffee with a smile and a warm greeting. I'd like to put in a word about the worker named Karman. Very nice and friendly, with excellent customer service skills. definitely makes our experience much better than any other location. Will come again. I would recommend this Tim Hortons to anyone.“
“I grabbed a Turkey BACON Club and it came with no bacon.. BUT their Iced Capps kinda make up for it. I live out of town and go out of my way just to get them. NO other location tastes as good. It's fluffy and sweet. It's made absolutely perfect.
ICED CAPPS HIGHLY RECOMMENDED HERE.“
“I always enjoy my visits to this location! The tea is consistently good, and the staff is always friendly and efficient. The atmosphere is welcoming, and it's a great place to grab a quick bite or meet up with friends. Highly recommend!“
“I always prefer to go there 3-4 days a week and every time I get splendid service from their beautiful cashiers specially from { Arash }
she has Good Communication skills , always in Dress well maintained and always care about Hygiene.
Thank You,
Choudhary Kulvant Singh“
“hours are spotty, they're only open during pre-class rushes and there's always a line of zombie students. they don't serve any sandwiches or wraps or more complicated drinks, just the basic muffin and coffee, and there's a small refrigerated thingy that has juice and fruit cups or something. it's great for grabbing a coffee before class, line moves quickly enough. but just don't expect a lot of menu options hereoh also the ladies working there are so cute and sweet they brighten my morning ❤️“
“I love tim hortons. Service is usually friendly, sometimes they don't know what you are saying and they try to get you to get something that you ask a question about because of dietary restrictions or allergies.For example if someone asks if the food item has egg in it they will just say "Just try it".But I especially like this location because the service is friendly and the donuts are good for some reason here.“
“I work in the area and frequent this location a few times a week.
I really just want to commend the front end staff, specially Lucy. She is the friendliest, hardest worker I’ve seen in this industry. She’s often left understaffed but that doesn’t seem to phase her.
She has the ability to multitask and keep a professional demeanour when things get difficult. I wish the front staff had more support from their management team as they seem to be missing in action.
Keep shining bright Lucy✨
Your hard work isn’t going unnoticed or unappreciated from the UW girls!!“
“I recently visited Tim Hortons and had a great experience. The staff was friendly and efficient, and my order was ready in no time. I tried their classic coffee and a donut, both of which were delicious. The coffee was freshly brewed with a smooth, rich flavor, and the donut was soft and sweet—just what I was craving. The atmosphere was cozy, and I appreciated the quick service, making it a perfect stop for a quick coffee break. Overall, I had a positive experience and would definitely return for another visit!“
“I always enjoy visiting this Tim Hortons. The staff are friendly, polite, and provide quick service even during busy hours. The coffee is always fresh, and the food is served hot and consistent. The place is clean and welcoming, making it a nice spot to grab a meal or relax with a coffee. Great job to the team for keeping up the quality and customer care!“
“One of the better Tims on campus. Offers full Tims Menu unlike the other one in Engineering or in Tier/ Fletcher Argue building. Great hours of operation. Closes slightly later than the rest of the other Tims on Campus. Has a great seating place to enjoy your coffee inside. Also accepts Tims card points and Tims Credit. Staff is very friendly and welcoming. Line ups are long as hell at peak hours. Many times I have had to leave the queue when i am halfway cause i had been standing in line for too long or I had to run to a lecture. They should find a way of tactfully handling these long queues. Also, very limited power outlets inside. Not a great place to get work done if your device has low battery. Other than that its a great location. Tables are generally very clean for the amount of customers this place serves. Staff is under staffed but still amazing. Food is great and well prepared.“
“It's better than my average experience. Usually, I have to say my order multiple times, and the cashier gets mad, but this time, I had friendly service and amazing interaction. Best place to study too!
Vegetarian options: They have alot of vegetarian option but not vegan
Dietary restrictions: A few items are gluten free.
Wheelchair accessibility: Super easy and two spots to park for wheelchairs“
“I had a wonderful experience at this Location! the staff was extremely friendly , welcoming and attentive. My order was taken quickly and prepared perfectly and served with smile and thank you. The customer service team truly went above and beyond to make me feel Valued. I highly recommend this location for great coffee, fresh food and excellent service“
“Stopped in for an ice capp after a nice walk on a very warm summer day. The place was well kept and clean. The staff I encountered were very friendly and made a usual trip to Tim Hortons, an extra pleasant experience. Enough so that it was worth reviewing a well-known franchise of which people are certainly familiar.
At this location, the staff were exceptional.“
“I go to this Tim’s location at least 3-4 times a week for coffee and occasionally a rice bowl. The ladies who work there are always so pleasant and friendly at the drive through. I will continue to return- this is my favorite Tim Horton’s location with wonderful staff. I forgot her name but there is a girl in particular who is extremely friendly and kind. I will come back and update her name when I’m certain on what it is.“
“This is a Tim Hortons that is located inside the grace General Hospital most of the emergency entrance.It has limited hours and also I think the menu items are more limited than a drive-thru Store free standing.There are other hospitals that are in Health Sciences Center Saint Boniface Hospitaland others.I'm not sure if any of them have the good hours of the freestanding stores or the complete menu but I doubt seriously whether they do and I would call ahead make sure they're open.“
“I love that Tim Hortons where I usually go there 3-4 times in a week . I just wanna specially thank and appreciate to (kiran )who is always greet me with smile and give the best service always in terms of making best drinks and sandwiches. I really appreciate that girl!!“
“Great service and friendly staff!! There have been lots of problems with the activated offers going thru with Tim's in general (this is NOT location specific, so I DO NOT blame the employees), but each time you order something that has an offer, you have to make sure to double check the offer applied before paying!
This location staff was extremely friendly and courteous after I asked to confirm that the discount had been applied. They applied to discount and stayed friendly and smiled throughout the interaction :-)“
“The service in this Tim Hortons outlet is good and the staff is quite efficient. However, they have recently stopped accepting cash, which has made things a bit inefficient and awkward. I’m a daily customer and never use cash personally but I have witnessed multiple instances where customers stood in line for a while only to be turned down by staff because they only had cash. To improve on this, I would suggest that the manager of this outlet considers putting up at least one sign saying “We don’t accept cash” which is big enough for people to read from a distance, so that people are informed before they stand in line.“
“This location - Gateway - is better than most in terms of service and atmosphere. One of the biggest things is its much cleaner than nearly every other Tim's I go to, which, like most fast food places, has seen a huge hit it that respect over the years. This franchisee must be old school which is “
“Excellent Service from Dammy
I visited Tim Hortons today and was served by dammy, who provided an amazing experience. I ordered a stef tea and everything was prepared perfectly. Dammy was polite, quick, and had a warm attitude that made my visit enjoyable. The order was accurate, fresh, and served with a smile.
It’s always nice to be greeted by someone who genuinely cares about customer service great job, Dammy ! I’ll definitely be coming back. I give the 5 star“
“Located just outside the new Costco, the traffic could at times be crazy especially on weekend weekends.
The servers are well trained and very courteous with quick turn around times.
The food is well prepared and not just throw. Together. The current staff take pride in the product they provide.
The seating options are very adjustable for all party sizes being a single top to a team looking for nourishment.
The shop is kept clean and tidy. The washrooms are spic and span and many other shops should take note.“
“Very awesome customer service, The night Supervisor i think his name is Shubam was very good , everytime i come here he greets very well and makes an excellent order he is very open and free to talk overall the atmosphere at this timi’s is preetty excellent the staff here is very good.“
“This Tim Hortons location stands out for its clean and cozy atmosphere. The staff is often highlighted for their friendly and efficient service, contributing to a welcoming environment. While specific menu items aren't detailed in the reviews, the overall experience suggests a reliable spot for a quick coffee or snack.“