Firehouse Subs Festival At Riva
CLOSED$ •
About Firehouse Subs
Firehouse Subs Reviews
164 ratings
Great stores & people. I’ve been shopping there since the day Giant was built! The conveniency is great. 👍👍
This place is closed and a joke. Avoid. Literally not been open for 3 months.
This location has been closed for months with nothing but a pile of lien notices shoved under the door. Someone occasionally collects the mail but it is obviously not reopening any time soon and as such should be marked as closed.
Firehouse Subs Festival At Riva offers online ordering to avoid waiting. While the food quality remains excellent, the service has been described as slow and sometimes disorganized, especially during busy times. Customers have experienced long wait times due to limited staff handling both orders and dine-in guests. The restaurant's cleanliness has also been criticized, with reports of dim lighting in certain areas, making it hard to see utensils and supplies. Despite these issues, many customers find the sandwiches tasty, even though the toaster has been broken for about a year, so sandwiches are not toasted. The staff is generally polite and pleasant, with some employees being especially professional and efficient, making the experience better. The restaurant has a large parking lot with handicap spots and offers some kid-friendly activities and wheelchair accessibility. Overall, while the food remains good, improvements in service speed, cleanliness, and atmosphere could enhance the dining experience.