“The best Chick-fil-a I've ever been to. I was a regular here for 5 years. The food was always tasty, cooked perfectly, and reliable. The staff were always super friendly and welcoming. I'll miss coming here since I moved. P.S. their cookies are fantastic!!!“
“This Chick-fil-A is always very clean. The service is fast. The problem is that they consistently overcook the sandwiches. They are a darker brown than at other Chick-fil-As. Also the coating has very hard batter nodules that are too hard to eat. They are rock hard.
Vegetarian options: There are vegetarian salads. Vegans would have to consult the web site for non obvious animal products.
Parking: Overall it is a well run restaurant. I just wish they would take the chicken out of the pressure cooker a little earlier. I do not encounter this problem at other locations.“
“My daughter and I go here every Friday. I always order thru the mobile app. Whether I do pick up, curbside, or drive thru, it doesn't take long to receive my order. Inside is clean, and of course, everyone has that excellent chick-fil-A customer service!“
“You can almost never go wrong with Chick-fil-A. The only problem with the one in eastpointe is there is nowhere to park or wait for your food or sit in a long line when it's long at the drive-thru they need to move that one to a bigger better location“
“this Chick-fil-A is amazing! New employee mixed up our order. And the manager came and gave us the right order. And then she said we could go get ice free ice cream and let our kids make their own ice cream. And then gave us extra food and toys! This made our day!“
“Have not been disappointed yet. Great food for kids indeed. Should try the frosted lemonade with fries oh my. Line moves pretty fast. I only wish i could the theory of real ðŸ”. If you looking for burgers this is not the place. Spicy southwest salad is to die for (my tasteful opinion ðŸ‘ðŸ˜)“
“Nice place love it but sad that they closed early and I couldn’t get my milkshake :(( they literally watched me try to open the door because there was still time before closing and they just left me there to suffer :(( and I’m handicapped as well :(( still 5 stars but like :((“
“FAST food is NOT on my list of choices!! Period. On 12/3/24, I had a crazy plane change in Baltimore. I was hungry and 'in a hurry'!!! I chose Chick-fil-A for convenience and reputation. I ordered a spicy biscuit combo. Cheap and to the point! The spiciness of the chicken was actually pleasant, the biscuit was cooked properly and the hashbrowns were nice and crispy, so for fast food expectations it was just fine!!
The shining star for this visit was a wonderful employee, JESHALI G. She gave exceptionally kind customer service!!! She was absolutely delightful!!!!
3/5/25 another plane change with hurried hunger needs! Evening flight, so no biscuits. Spicy chicken sandwich combo/with tater tots. Fast food, good enough. AGAIN, EXCEPTIONAL and kind customer service from Edras T. He was truly delightful.“
“Exceptional customer service from the moment I walked in, greeted by an employee who escorted me to the VIP Lane for check-in. The entire staff was attentive during my week-long stay and made the stay memorable.
This location hosts a lot of conventions and there was a fun influx of new guests all week to share the evenings with in the Bonvoy Lounge.
The swimming pool was…eh, and there is no hot tub which was disappointing but
Kid-friendliness: 6o4rttD89S9ig0hrrhi6e2v00zpj5yo6z78b9ox“