Starbucks Coffee Company
$ • Coffee Shops
Hours:
Lake West Shopping Center, 8542 Connecticut Ave, Chevy Chase
(301) 986-5187
About Starbucks
Customers' Favorites
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Classy coffee shop, convenient.
The Baristas are so nice! They always gave me free stuff for my students and are consistently making great drinks. I used to come here every week after work to decompress before grad school at night.
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 5AM - 8PM |
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Based on the reviews, Starbucks Coffee Company offers a mixed experience. The service and hospitality can be excellent, with staff described as extremely kind, patient, and understanding. Some customers have received great compassion, smiles, and tears of support during difficult times, making for a memorable experience. The staff has also been helpful with dogs, giving water, and allowing groups to cool off from the heat. However, other reviews note the quality has gone downhill, with coffee tasting stale and drinks being either too strong or too milky. The morning staff is consistently rude and rushed, making the experience unpleasant, while the evening staff is more pleasant. There have also been long waits for service, with no greeting for up to 12 minutes, and a refusal to offer a military discount despite having a sign supporting the military. Overall, the kindness of some staff contrasts sharply with rude service and declining drink quality at this location.