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Customers` Favorites
“Had an amazingly delicious dinner with 1 of my kids this evening. The only thing that topped the food was the amazing service provided by Brooke, we'll definitely return.“
Customers` Favorites
“Today on our way to run an errand at Walgreens next McDonald's. I called Charlotte's to place a carryout order. A man answered the phone and I placed my order and left my name. I was told food would be ready in 15 to 20 minutes. I arrived at Charlotte's right on time to get food. I dropped my mother off to run in as I doubled parked. She came out of the restaurant quickly and said that Charlotte's had no record of our order. The woman in charge behind the counter went further to tell us we had never placed an order and had lied about it. Mistakes happen, but people should not be treated this way. You have lost me as a future customer and I will be telling everyone I know this story.“
“Dear Mr. Anonymous, who "escorted" me out the door last night after demanding that I move my truck. I am 77, have two bad legs and knees (5 operations with metal inserts), had never been there before, and saw a car parked next to the building. I parked there, too. There were NO signs indicating the space as a no parking area. Put up a sign so old guys like me will know. I had to drive out to 522 to access Mercer Street, which you have now cut off as "private property". How can that be, when it was an open, two-way street I used for years before you fenced it off? I don't have a cell phone or facebook or any of that other crap that "everyone else" has that magically puts someone in the know: "You're the only one". You may have the best burgers in town - as I have been told - but I'll never know. I'll NEVER return, and hope we never cross paths again. Have a nice day.“
Customers` Favorites
“OH MY. This place is absolutely awesome. You get every single topping you'd want for a low price. The Cryptid Club sodas are absolutely awesome. The decor is absolutely awesome. The staff is absolutely awesome. The whole dang place is absolutely awesome. Why go anywhere else!?“
“Absolutely loved this quaint, gem of a place to stay! It wasn't what I expected, but the atmosphere and cleanliness won me over. I will stay again. Berkeley Springs is a delightful town...even the parking meters are painted. Beautiful place. So glad I came!“
Customers` Favorites
“100% highly recommend this place. We stopped when we swung through Berkely Springs on our road trip. The food was delicious, some of the best (maybe our favorite ever) sausage gravy we've ever eaten. The coffee was fantastic and the lemonade was delicious. I love that they are people who obviously care about people and their community. That means a lot when I'm spending money at an establishment. They have a donation board for people who are struggling as well as being LGBTQ friendly. Absolutely great place! If I lived in the area they would be a frequent stop for me ❤“
Customers` Favorites
“Absolutely delicious food. Highly recommend!“
“Used to walk here to hang out with friends!! It has changed but once you step inside brings all the memories back!!“
Recommended
Customers` Favorites
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“Excelente lugar para comer y pasar un momento de relax con la familia y/o amigos, he degustado varios platos y puedo decir que han cumplido mis expectativas, recomiendo este lugar al 100%, la sra. Diane y el sr. Thor brindan un servicio de excelencia al igual que su equipo de trabajo, los felicito por el servicio prestado, éxitos y que JEHOVÁ DIOS los bendiga.“