Customers` Favorites
Customers` Favorites
“My fav tea spot! A wonderful menu.“
Customers` Favorites
“Great hamburger... fresh and delicious bread roll and pleasant people.“
Customers` Favorites
“Carlos, our waiter is awesome!!!!“
Customers` Favorites
“We were driving by and just happen to see it. Decided to turn around and give them a shot. Place was clean, staff was professional and to this coffee addict, the coffee was a 10!! Will definitely be back!“
Customers` Favorites
“Met my cousin here after work and the place had a really welcoming energy without trying too hard to be trendy. We grabbed a table near the front window and ordered pasta, fries, and iced coffees. The fries came out crispy and properly seasoned instead of bland. My pasta was slightly cooler than expected in the middle, but the server replaced it quickly without acting defensive. Staff seemed genuinely attentive to customers instead of just rushing orders out. Definitely somewhere I’d choose again for casual meetups.“
“Everything Combustible ⛽️ Save a lot of money and any purchases“
Customers` Favorites
“We were driving by and just happen to see it. Decided to turn around and give them a shot. Place was clean, staff was professional and to this coffee addict, the coffee was a 10!! Will definitely be back!“
Customers` Favorites
“I was just at Panera having breakfast. Ordered a chocolate chip bagel with plain cream cheese. I go to pick up my order and they tell me they are out of plain cream cheese and would i like onion and chive, strawberry or honey walnut. You know how it is when you have your mind set on something nothing else will do?! The manager saw my distress, went into the kitchen and brought me a full size cream cheese. She said they should have told you that up front, so please use what you want and take the rest home to enjoy. This is MY Panera from now on! It may not be the closest but they have my business forever!“
Customers` Favorites
“This review is more to give kudos to a couple of people. Rebecca at the front went above and beyond to accommodate a sticky situation when it wS extremely busy. The original host stand person, Janelle, was okay with telling us we had a much longer wait than first given and would have been okay with us leaving. Rebecca came up with solutions and options and we ended up having to only wait a few more minutes without inconveniencing others.
Once seated, our server, Kelly, was great. Janelle once again initially came to help and then forgot our request and just left us.
We will continue to come back for folks like Rebecca and Kelly and hope Janelle will improve.“
Customers` Favorites
“Best Panera we’ve eaten at in a long while. Manager was hardworking a positive, which resulted in a very productive Panera! Great job.“
Customers` Favorites
“I still love going there for my soups and pizza 🍕“
Customers` Favorites
“The shop is tucked away with minimal parking, but if you come in the evening, it’s very quiet. The worker behind the counter was extremely nice and offered great service. They had many cute Vietnamese-exported chocolates and snacks. Order the noodles! The noodles are thick and not from any instant cup, served with squid, egg, and shrimp in a steaming pot. I had to ask for two bowls because of how much there was, all for only $14. A sweet spot to try out!“
Customers` Favorites
“Fresh and delicious food 😋“
“Recently, I visited Inova with my parents, and while there were many positive aspects, I encountered some issues that I believe could use improvement. All the doctors I interacted with were outstanding—especially Dr. Anjali Chandra, who truly stands out for her exceptional care. I have nothing but praise for the medical staff. However, some of the other services need attention. Unfortunately, a few of the customer care representatives were quite rude. In a hospital environment, a welcoming attitude and a smile can make a big difference, especially when dealing with patients and their families during difficult times. Additionally, I encountered issues in the lab. My mother relies on a hearing aid and doesn’t speak English, so I needed to be close to her to help translate and explain. Despite explaining this, the lab assistant asked me to wait outside, which made the situation uncomfortable. The hallway was narrow, and I felt awkward waiting as people had to navigate around me. I hope Inova administration reads this feedback because these areas could benefit from improvement. With better training and stricter oversight of non-medical staff, I believe the patient experience could be significantly enhanced. I would be more than happy to contribute ideas to help improve patient services!“
Customers` Favorites
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“I want to offer a thank you and major hats off to the fine people working at Local’s! I went there for lunch after church and during the power outage today, the staff remained calm and professional and even kept the coffee and pastries flowing! They know what outstanding customer service is and are an asset to the Poolesville community!“