Panera Bread in Rockville

“I ordered online and thought I had placed my order for pick up at this restaurant but accidentally placed it for pick up at another location. The staff at this location were super accommodating and friendly - immediately offered to make the food I had ordered and cancel the pick up at the other restaurant. Great customer service! I was most appreciative for them correcting something that was my mistake.“

“During my visit to Panera Bread, I had the pleasure of experiencing exceptional customer service from an employee named Andrea. She handled my order with precision and care, ensuring that everything was exactly as I wanted. Andrea was quick to offer suggestions when I was unsure about my choice, and her knowledge of the menu helped guide me to a decision I was really happy with.
What made the experience stand out was the way she paid attention to every detail of my order, from preparation to presentation, making sure that everything was perfect. I didn’t feel rushed at any point, and it was clear that she wanted to make sure my visit was as enjoyable as possible. Andrea’s efficiency and attentiveness were truly remarkable, making my experience at Panera smooth and pleasant.
Andrea's excellent service reflects so well on Panera Bread. She represents the kind of quality and care that the brand is known for, and she made a lasting impression on me as a customer. It's not often that someone makes a casual meal stop feel special, but Andrea did exactly that.“

“I go here a lot!! They have great sandwiches!
There has been times where they have messed up my food and the managers fix the issue right away!
Literally, the best customer service ever!
Staff are always nice and very helpful!!

I also go here and sit in and work sometimes ?“